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Lucidworks Fusion

Personalize Search, Browse, and Discovery

Capture and use behavioral signals to surface results that are increasingly relevant to a customer or employee’s intent.

Understand and act on user behavior

Make better decisions and automate business rules. Lucidworks Fusion captures rich behavioral data—search history, clicks, browsing—and puts those user signals to work for you. Our out-of-the-box deep learning models interpret user intent, so you can serve up the most relevant the products and content for each individual user.

Push outputs across the organization

Empower teams to react to unique insights immediately. Integrate data, tools, and commands across your third-party systems. From within a single cloud application, Lucidworks Fusion, you can create rules and tune searches across all these different systems and data points.

Operate at scale

Lucidworks’ cognitive search engine scales to billions of documents while serving millions of users. Maintain, upgrade, and add new apps with less administrative effort and little-to-no disruption in service.

Industries

Financial services

Optimize customer relationships management, fraud detection, and asset management.

Government

Capture, manage, and access information efficiently and securely within and between agencies.

Information Technology

Scale and connect data across complex organizations to drive innovation and revenue.

Ecommerce

Lucidworks has optimized algorithms and merchandising tools to make revenue growth easy.

Healthcare

HIPAA-compliant products allow medical professionals to manage information requests more securely.

Telecommunications

Increase profitability and decrease churn with self-serve systems that serve both customers and agents.

Get started in the moment

Lucidworks uses advanced search and deep learning to make data easily accessible to your employees and customers, helping them discover the insights in the moment. Contact us today to learn how Lucidworks can create a connected experience for your customers, employees, and support agents.

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