The Case for Semantic-Based Approaches to Product Discovery
Search is a key component of companies’ product discovery and customer service strategy. Much more than simply avoiding the dreaded “null results” problem, sophisticated search programs provide contextually relevant products and content in real time, based on deriving intent from
Activate Product Discovery
Learn how to guide customers to relevant products using ecommerce search, personalization, and recommendations at Activate Product Discovery on March 18. By using search and machine learning to understand user intent, online retailers can surface the right products for each
Activate: Knowledge Management
Learn how you can give teams access to all the data and documents they need to improve collaboration, foster innovation, and streamline workflows at Activate Knowledge Management on May 25. Enterprise search powered by machine learning enables every employee to
Activate: Customer Service
Learn how you can connect customers to the contact center in a way that personalizes interactions at Activate Customer Service on June 24. Search and machine learning allow you to both enable customer self-service and improve agent effectiveness, leading to
Activate 2021 Search and AI Conference
Activate, the Search and AI Conference, brings together the brightest minds from search, machine learning, and data science with technology and business leaders using search and AI to deliver relevant, contextual digital experiences. Learn how to connect employees with information