News & Press

Stay current with Lucidworks' latest innovations, media coverage, and company milestones. Discover how our AI-powered search solutions are transforming enterprise information discovery and creating meaningful digital experiences for organizations worldwide.

Lucidworks named a Leader in IDC’s MarketScape for Worldwide General-Purpose Knowledge Discovery Software

San Francisco, CA – December 4, 2025 – Lucidworks, the leading AI-powered search and product discovery provider, has been recognized as a Leader in the IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2025 Vendor Assessment (doc # US53011225, November 2025).

“More and more, leading search programs depend upon excellent AI orchestration, and platforms must now offer enterprise security and scale capabilities along with a feature-rich set of relevance-tuning technologies,” said Mike Sinoway, Lucidworks Chief Executive Officer. “We believe our position as a Leader validates our enterprise status and our continued investment in our platform.”

“The search industry has quickly risen in importance due to Gen AI,” said Chris Cottle, Lucidworks Chief Marketing Officer. “The best AI experiences, such as conversational AI, recommendations, facets, and other AI-powered experiences, are underpinned by search. Having enterprise-grade search technologies and search-powered AI orchestration is vital for any business using AI moving forward.”

“But providing great AI experiences goes beyond just search queries and indexes,” continued Cottle. “It encompasses a broad set of surrounding technologies, such as Hybrid Search, AI, and LLM management strategies, and the ability to scale. The following are key Lucidworks offerings that underpin our approach to search and AI.

“Lucidworks’ Neural Hybrid Search, which delivers up to +30% better precision and recall than leading commercial vector models by intelligently balancing semantic and keyword signals.

“Lucidworks’ multimodal chunking methods ensure results are grounded in the correct passage, table, specification, or paragraph—even across massive PDFs and technical manuals. This eliminates hallucinations common in RAG systems.

“Lucidworks’ AI Orchestration pairs the right model to the right job—supporting BYOM, BYOK, or Lucidworks-optimized LLMs—resulting in 40% lower model compute costs and higher response quality.

“Lucidworks’ Continuous Model Improvement means your relevance improves on Day 25 and Day 100 compared to Day 1.

“Lucidworks’ Proven Global Scale: trillions of documents, billions of queries, and the world’s most demanding retail and B2B environments.

“Without a complete product set for search and AI,” Cottle said, “Businesses will struggle to see ROI and offer delightful, value-driven experiences to employees and customers.” 

About IDC MarketScape:

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About Lucidworks
Lucidworks transforms complex data into actionable insights through AI-powered search and product discovery solutions. Clients achieve 391% ROI and are 2.5x more likely to successfully deploy AI initiatives. Global leaders like Lenovo, Morgan Stanley, and American Express rely on Lucidworks to power digital experiences that drive business results. Learn more at Lucidworks.com.

You Might Also Like

Gen AI descends into disillusionment

Part of the mistrust in gen AI is driven by reservations about...

Read More

AI anxiety has sent markets into a tizzy, but experts say the jitters will only ‘punish those chasing the froth’

“There’s no doubt that when MIT reports a 95% failure rate in...

Read More

Coppel Named Winner of Lucidworks’ 2025 Superstars of Search Innovation Award for AI-Powered Product Discovery Enhancements

Mexican retail leader recognized for machine learning implementation that drove record El...

Read More

Quick Links