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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Meet Lucidworks AI, the AI orchestration engine for search

Lucidworks AI empowers businesses to seamlessly integrate, manage, and optimize generative AI, driving innovation and efficiency while ensuring accuracy and responsible use.

A rear view of a music conductor wearing a tuxedo and tails as he is prompting his orchestra to commence the music. To represent AI orchestration.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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Employee Experience in Financial Services Depends on Search

We cover a high level overview of how search and knowledge management systems can address the pain points unique to financial services.

What Is Intranet Search and Why Is It Important?

We outline key ways intranet search benefits organizations and how they all have an impact on the bottom line.

Why Better Search Means Better Security for Financial Services

We outline the most common methods of information retrieval in financial services and how a better search solution can strengthen security around it.

The State of Relevant Search and Where It’s Going

We surveyed search practitioners to get a better understanding of how they feel about relevant search. Here's what they had to say.

Chatbots in Healthcare: 6 Use Cases

The role of chatbots is extensive in the world of healthcare. Here are six ways they can benefit hospitals and health teams.

What Do Search Abandonment and ChatGPT Have in Common?

We dive into how brands can stay ahead of changing expectations in an ever-evolving, AI-powered world.

What Is Enterprise Search and Why Is It Important?

Here’s a basic primer on enterprise search: what it is, why it needs to work, and how brands should implement it.

5 Ecommerce Predictions to Follow in 2023

A lot is expected to change this year in the world of ecommerce. Here are our biggest predictions around what brands will need to prioritize in 2023.

The Most Important Ecommerce Strategies for 2023

The journey to the perfect ecommerce experience never ends. Here are three strategies to stay competitive in 2023.

What B2B Sellers Always Forget

B2B is in a state of immense growth potential. Here are three ways B2B sellers can optimize their digital experience for customers.

Gartner® Critical Capabilities Report Recognizes Lucidworks as Insight Engines Leader

Lucidworks scored highest in External (Website) Search Use Case in the recent report on critical capabilities for insight engines.

4 Lessons Learned From This Year’s Cyber 5

We gathered data on the most common trends around the busiest days of digital sales between Thanksgiving and Cyber Monday, known as Cyber 5. Here’s what we learned.