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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Meet Lucidworks AI, the AI orchestration engine for search

Lucidworks AI empowers businesses to seamlessly integrate, manage, and optimize generative AI, driving innovation and efficiency while ensuring accuracy and responsible use.

A rear view of a music conductor wearing a tuxedo and tails as he is prompting his orchestra to commence the music. To represent AI orchestration.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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What Is Site Search and How Does It Work?

Every website experience revolves around search. Here’s how site search works and why it is so important.

3 Ways Supply Chain Impacts Online Shopping Behavior

We surveyed three different industries to understand how customers feel when their favorite items are out of stock. Here's what we learned.

5 Ways Site Search Supports Content Marketing

Site search may not be on the minds of every marketing team, but it’s a key element to how your customers experience your brand online. Here’s how.

Discovering a Whole New Way to Shop: The Recommerce Explosion

The recommerce renaissance has arrived. Here's how brands of all kinds are adapting their digital commerce strategies for it.

Why Query Routing is the New Frontier of Onsite Search

Search is becoming more complicated and solutions to one problem won’t necessarily solve others. Here’s how query routing helps.

New Survey Report: How to Connect With Consumer Electronics Lovers in 2022

Lucidworks surveyed shoppers who research and purchase consumer electronics online to understand their preferences, interests, and flexibility around supply chain shortages.

New Survey Report: How to Delight Online Apparel Shoppers

Lucidworks surveyed consumers who shop for apparel and clothing online to understand how supply chain challenges are impacting shopper behavior.

5 Considerations for Replatforming Your Ecommerce

If it’s time for your brand to replatform its ecommerce solution, here’s what should take priority.

New Survey Report: Online Grocery Shopping in 2022

Lucidworks surveyed consumers who shop for groceries online to understand how supply chain challenges are impacting shopper behavior.

Empower Merchandisers to Make the Most of the Customer Experience

Put merchandisers in the driver's seat to build the best possible digital experience for your valued customers.

The 3 Pillars of the Retail Metaverse

CEO Will Hayes shares three guiding principles for brands to bring their retail experience into the metaverse.

3 Critical Capabilities of Stellar Site Search

Be sure your platform is giving users an engaging and memorable search experience with these make-or-break features.