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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

How Neural Hybrid Search Modernizes and Evolves Your Search Maturity

Neural Hybrid Search elevates search maturity, combining the precision of keyword matching with the intelligence of AI.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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5 Contactless Commerce Lessons for Small Retailers

Five things that small to mid-size retailers must know about contactless commerce and how technology can augment their digital strategy.

Connected Experiences with Jess Jurva, Episode 1: Jeanette Melgarejo

During Hispanic Heritage Month, guest Jeanette Melgarejo shared her insight and thoughts on connection with identity and diversity in the workplace.

The Solution for the Third-Party Data Challenge

Breaking out of the third-party paradigm can be challenging. Here's how brands can shift their focus to first-party data.

3 Takeaways From Activate 2021

Activate 2021 was filled with discussions on the importance of connected experiences. Here are the highlights.

Personalize Employee Content Discovery With Lucidworks Workplace Solution

Each employee's search needs vary. Here's how Lucidworks workplace solutions personalize the employee search experience.

Survey Reveals Online and Pandemic-Influenced Shopping Habits

The pandemic has influenced how people approach online shopping in many ways. Here's how brands can be ready.

How to Transform Your Call Center into a Profit Center

Promote under-adopted amenities, reduce friction in booking and empower support agents with ways to upsell.

Moving Your Infrastructure to the Cloud is No Longer A Nice-To-Have

Cloud infrastructure presents a number of benefits to enterprise search - and to an entire tech stack. These are the most crucial to help you transform your business.

Keynote Speakers and Agenda for Virtual Activate 2021

This year’s keynote and guest speakers focus on connected experiences and the human side of digital transformation.

4 Lessons Online Shoppers Taught Us in 2021

Our consumer survey revealed surprising attitudes toward online shopping experiences. Here’s what brands should know.

The Four Keys to Brand Loyalty for Online-First Shoppers

Digital shoppers have more options than ever before. Here are four strategies for keeping customers coming back to your digital storefront.

Behind the Design of the Lucidworks Brand Refresh

A deep dive into our thought process and the meaning behind each element of the the Lucidworks brand refresh.