Blog

3 Guiding Principles for Digital Commerce Search in the Future

CEO Will Hayes and GM of Digital Commerce Peter Curran share insights about the state of commerce and what’s in store.
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Blog

New Survey: Online Shopping Habits of U.S. and U.K. Consumers

Shoppers in the U.S. and U.K. share how they shop online and plans for post-pandemic shopping in a new survey from Lucidworks.
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Blog

Connected, Connected, Everything’s Connected

When it comes to customer support, automation can strengthen connection between the customer and employee experience.
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Blog

Activate Customer Service: Improve Self-Service and Agent Effectiveness

Lucidworks one-day virtual event features expert customer service insights from Lucidworks leaders and expert guest speakers.
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Blog

Lucidworks Launches Fusion on Google Cloud Marketplace

Lucidworks launches AI-powered search platform Fusion on Google Cloud Marketplace and joins Google Cloud Partner Advantage Program.
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Blog

Customer Journeys Are Easy to Build with Predictive Merchandiser

Build customer journeys with Predictive Merchandiser that meet shoppers’ goals from browsing landing pages, to reviewing branded content, to clicking through recommendations.
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Blog

Humans and Robots in Retail: It’s Not Us vs. Them

Automation doesn't have to be the competition.
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Blog

Configurable Template Types in Predictive Merchandiser 5.4

Expand templating to more pages on your site.
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Blog

5 Ways AI Enhances Digital Experience Platforms

Artificial intelligence gives DXPs the technology lift necessary for crafting a truly powerful digital experience.
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Blog

Separating CX From EX Is Holding You Back— The Future Is Connected

Brands looking to drive revenue, efficiency, and customer satisfaction should be focusing on connected experiences.
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Blog

Meet Them Where It Counts: How to Perfect Customer Service

Four must-read posts for brands that prioritize an excellent online customer service experience.
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Blog

3 Keys to Enhance Your Online Customer Journey with AI

How artificial intelligence can deliver a personalized online experience.
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