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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Meet Lucidworks AI, the AI orchestration engine for search

Lucidworks AI empowers businesses to seamlessly integrate, manage, and optimize generative AI, driving innovation and efficiency while ensuring accuracy and responsible use.

A rear view of a music conductor wearing a tuxedo and tails as he is prompting his orchestra to commence the music. To represent AI orchestration.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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How to Create Empathy in Customer Service Using Signals

Learn how to blend in qualitative consumer information to drive a truly empathetic customer service experience for both your customer and your agent.

Enhance Product Discovery with AI-Powered Recommenders

Learn how AI-powered recommenders put the right products and content in front of your customers, with just the right amount of human touch.

How to Deliver Impactful Digital Commerce Experiences

Acquia and Lucidworks share tips for how to deliver meaningful and relevant digital commerce experiences that create customer connections.

Tips for Mixed Reality in Retail

How retailers are turning to virtual reality, augmented reality, and mixed reality applications to recreate the in-store experience from anywhere.

Chatbots for Self-Resolution and Happier Customers

How chatbots and conversational applications with deep learning are helping customers resolve issues faster than ever.

Let Fusion Handle Search to Get the Most Out of SharePoint

Augment Sharepoint with a flexible search platform to deliver the best knowledge management experience in the market.

How to Deliver the Concierge Experience for Shop-from-Home Customers

Evoke the in-store experience online with assisted shopping and virtual concierge-service.

The Modern Data Science Stack for Information Retrieval

Discover how Lucidworks builds a robust and scalable experience powered by AI without overwhelming front-end users with the complexity of the platform.

3 Keys to Livestreaming for Your Global Shoppers

Here are three tips for retailers who are new to livestreaming.

Top 7 Ecommerce Strategies for Apparel Companies in 2021

Here’s a strategic checklist for clothing companies navigating year two of the pandemic.

Your Zero Results Report Is a Goldmine, Never Null Again!

The most persistent shoppers won’t stop at a “No Results” page. Here’s what you can learn from them and your null results queries.

How Acquia and Lucidworks Stack Up Against Competitors

How Acquia and Lucidworks integrated approach to intelligent digital commerce and DXP compares to other solutions like Bloomreach and Exponea.