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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Meet Lucidworks AI, the AI orchestration engine for search

Lucidworks AI empowers businesses to seamlessly integrate, manage, and optimize generative AI, driving innovation and efficiency while ensuring accuracy and responsible use.

A rear view of a music conductor wearing a tuxedo and tails as he is prompting his orchestra to commence the music. To represent AI orchestration.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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How Acquia and Lucidworks Stack Up Against Competitors

How Acquia and Lucidworks integrated approach to intelligent digital commerce and DXP compares to other solutions like Bloomreach and Exponea.

What You Need To Implement Contactless Retail

Customers are more aware than ever of the cleanliness of the stores they visit. Here’s what retailers need to know to implement contactless options.

Activate Product Discovery: Learn From Ecommerce Experts

Lucidworks one-day virtual event brings together ecommerce leaders, data scientists, IT pros, and other innovators to network and learn. Register today!

Lucidworks Appoints New CRO to Drive Connected Experiences

Chris Polishuk joins Lucidworks as chief revenue officer to guide development and market adoption of the Connected Experience Cloud.

Lucidworks Recognized in KMWorld’s 2021 Top 100

KMWorld recognizes Lucidworks knowledge management solution in their annual Top 100 in Knowledge Management list.

How To Navigate the “Black Friday” of Knowledge Management

The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.

What Retailers Need to Know About Curbside Pickup

Curbside pickup is here to stay, here’s four keys to make sure you get it right the first time.

3 Things You Should Be Doing for Your Customer Support Agents

Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.

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Why It’s Time to Say Goodbye to Your Zero Results with Never Null

Elevate your CX with machine learning methodologies that improve product discovery with Lucidworks Never Null.

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Check Out Our New and Improved Docs Site

Here’s the download on our upgraded docs site.

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Industry Leaders Adopt Lucidworks CXC to Drive Better Digital Experiences

Guardian Life Insurance, CDW and KÜHL improved customer experience after adopting Lucidworks Connected Experience Cloud.

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Accelerate Time to Value for Information Retrieval with AI

We’ve organized the virtuous cycle of our AI and machine learning discipline to make it clear how customers can make the most of the data science innovation at their disposal.