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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

How Neural Hybrid Search Modernizes and Evolves Your Search Maturity

Neural Hybrid Search elevates search maturity, combining the precision of keyword matching with the intelligence of AI.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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Lucidworks Announces Optimized Integration with commercetools

New Fusion integration with commercetools provides a cloud-native API to index data and surface search results.

Learning to Rank Explained

Learn how the machine learning technique Learning to Rank helps improve search results with this explainer video.

Predictive Search Customer Contact Week Digital

Connecting CX and EX: A Customer Contact Week Special Report

Lucidworks partnered with CCW to outline the benefits of connecting CX and EX touchpoints across a support organization.

What’s the Difference Between Natural Language Processing and Natural Language Understanding?

Learn how natural language understanding and natural language generation let us talk to machines in plain language - and how machines can talk right back.

Lucid Thoughts Christmas Day Marathon!

Exhausted from the holidays and need a break? We've got a dozen short explainer videos about AI, ML, and deep learning, ready to inform and soothe.

Enterprise Search Fitch Solutions

Solr Streaming Expressions Enables Advanced Search and Filtering in Fitch Connect

Learn how Fitch Solutions used streaming expressions to search complex datasets.

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Enhance Personalization Efforts with New Features in Fusion

Latest Fusion release enhances digital experiences with out-of-the-box merchandising templates and AI recommenders.

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New Study: Why Brands that Connect Experiences Win

A recent Forrester study found that companies are struggling to implement omnichannel personalization. Brands that are able to connect EX with CX report greater revenue, operational efficiency, and customer satisfaction.

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Don’t Fear the Cloud (or Kubernetes): Your Google Security Questions Answered

Mike Chesnut from Lucidworks and Tiffany Lewis from Google talk us through why data encryption in this new cloud-native world is more secure than ever.

Lucid Thoughts Thankgiving Day Marathon!

Stuffed with stuffing and tired of turkey? We've got two seasons - an even dozen! - of videos explaining AI, ML, and deep learning, ready to cleanse your palette.

“That’s Not What I Meant!” How Head-Tail Analysis Increases Conversions

Head-tail analysis is a machine learning technique that reveals opportunities to boost conversions and create a better customer experience.

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Enhance SQL with Search and Statistical Analysis

Dying to enhance your SQL experience? Learn how to integrate search, statistical discovery and visualizations.