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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

How Neural Hybrid Search Modernizes and Evolves Your Search Maturity

Neural Hybrid Search elevates search maturity, combining the precision of keyword matching with the intelligence of AI.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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Classification and Clustering Algorithms: How Do They Work?

Clustering and classification are two common machine learning methods for recognizing patterns in data. Here's how they work and how they're different.

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Bridge Organizational Gaps to Maximize Machine Learning

Learn how to connect business users and IT to get the most out of your machine learning investment.

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Tips from Customer Success, Training, and Support

Customer excellence, training, and support teams share advice for making the most of your Lucidworks engagement.

What is AI and How Does AI Work?

What is AI and how does it work? How is it different from machine learning or deep learning? This explainer video gives you the basic overview you need.

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Better Search Relevance at REI with SKU Availability

How REI defined product availability using SKUs to suit its primary customer base.

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Salesforce’s Machine Learning for Smart Search

Salesforce's smart search depends on machine learning to capture users' attention. Learn what ML table stakes you need to delight customers & empower employees.

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Knowledge Manager Lesley Heizman Shares Her Knowledge on Knowledge Management

Lucidworks Lesley Heizman shares how she guides organizations to build a connected experience that empowers employees and boosts productivity.

E-Commerce Search Is On The Verge Of A New Era

Understanding intent is the silver bullet of personalization. Learn what you need to win customer's attention.

The New Normal: Grocery Stores Are Forced to Uplevel Digital Experience

Why grocers to are turning to AI-powered shopping tools to help answer online questions.

Your Outdated Intranet Is Frustrating Employees

Outdated intranets are a great source of frustration for employees, read on to find out where to start.

Using AI-Powered Search To Improve CX

As the popularity of AI-powered search continues to grow exponentially, retailers should get started now if they haven’t already, and hope that it’s not too late.

CDW’s B2B Omnichannel Ecommerce Strategy

Lucidworks Fusion was chosen as the vehicle to move CDW search capabilities into the future. Replacing Endeca with Fusion increased KPIs dramatically.