Lucidworks Neural Hybrid Search reduces null results by 91% — Learn more here

Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

How Neural Hybrid Search Modernizes and Evolves Your Search Maturity

Neural Hybrid Search elevates search maturity, combining the precision of keyword matching with the intelligence of AI.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

iStock-1840469018

The Next Frontier: Connected Experience Cloud

Knowing your customer in each moment and being consistent across channels is difficult. CXC is a category of solutions purpose-built to ensure you’re providing the most relevant, delightful experience across every single channel.

Introducing the Connected Experience Cloud, Plus Other Highlights from Activate 2020

Lucidworks annual search and AI conference included keynotes from Lenovo, Forrester, Morgan Stanley, and Salesforce, and CEO Will Hayes’ shared vision for the Connected Experience Cloud.

How On-Site Search Improves Loyalty and Conversion in B2B

B2C is changing how B2B retailers do business. Learn how B2B companies can build loyalty and drive conversions with high-performing on-site search.

How Should Banks Invest in the Digital Experience?

Learn how to interpret customers’ online behavior to understand their preferences and better cater to their needs, even if you’re not physically with them.

Activate 2020: Learn From Search and AI Experts, Register for Activate 2020

The Lucidworks annual search & AI conference is going virtual this year with speakers from ExxonMobil, Lenovo, Morgan Stanley, Forrester, REI, Salesforce and more. Register today to reserve your spot and learn how global leaders and iconic brands deliver exceptional digital experiences.

Is Your Company’s Digital Nervous System Functioning at 100%?

Learn what to show employees and when to show it to them, without making them wait.

Top 5 Considerations When Migrating From Attivio to Lucidworks

Check out the top 5 considerations for organizations looking to migrate from Attivio to Lucidworks.

Why Workplace Search Apps Are Like Olives in a Bottle

The first one is the hardest, then the rest come tumbling out.

Activate 2020: Keynotes from Search and AI Leaders

Activate 2020 keynotes have been announced! Don’t miss out on inspiring keynotes from Lucidworks, Lenovo, Forrester, Morgan Stanley, and Salesforce. Get your pass for next week’s event to hear from the leaders who are driving connected experiences.

4 FAQs on Business Benefits of Cloud Computing

Lucidworks’ Senior Director of Cloud Operations answers common questions and myths about the cloud, benefits of migration, and recommendations on optimizing your infrastructure.

How to Improve Product Discovery Using Question Answering Systems

Question answering systems that power chatbots are traditionally thought of as a replacement for a support agent, but these systems can also be used for product discovery. Learn how Lucidworks uses Smart Answers to power a semantic search pipeline to improve CX.

The Crisis in the Call Center

Learn how organizations can find ways to incorporate digital solutions into the call center to improve customer and consumer experience.