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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

How Neural Hybrid Search Modernizes and Evolves Your Search Maturity

Neural Hybrid Search elevates search maturity, combining the precision of keyword matching with the intelligence of AI.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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Lucidworks Managed Search: Same Solr, Fewer Chores

Regardless of what search engine you use today, it’s probably difficult to manage. If Apache Solr is the devil you know, you're in luck.

Lenovo and New Pig Embrace User Intent

Although their audiences differ, two ecommerce sites find that the key to helping visitors find what they want comes from their actions — or signals.

Fusion 5.1 Is Here: Faster Deployment of Data Science and Innovation

Fusion 5.1, available now, extends Fusion’s cloud-native, microservices architecture further with tools and features that streamline development, simplify operations and supercharge data science.

Benefits of Kubernetes for the Enterprise

Developer productivity drives innovation and companies are prioritizing tools that streamline developer workflows, see how Kubernetes can help.

Default Security in Solr 8.4

What’s been fixed in Apache Solr 8.4 including default security settings so that launching a new Solr collection is leaner, with no contrib modules enabled.

Search Giants Are Permanently Altering the Consumer Experience. Are You Ready?

Keyword search is fading fast as consumers rely on voice search, so retailers must adopt AI-based technologies to determine consumer intent.

Critical Features for Your Next Conversational Apps

Four standard and four crucial features for your next conversational application.

Accelerate Digital Workplace Transformation Today

Bad search is the fastest way to derail and frustrate employees. Here are the ins and outs on how to accelerate your digital workplace transformation strategy.

5 Ways to Fix Your Outdated Intranet

The best ways to fix your intranet search to maximize engagement and user satisfaction.

How Conversational Systems Are Changing Customer Care

Let’s examine how chatbots and other conversational systems can benefit the user experience both inside and outside your organization.

How AI Self-Service Improves Customer Support

Self-service when done right can help save money and improve customer support for your business with the power of AI.

How Do Personalization Engines and Recommendation Systems Work?

Personalization engines use AI and machine learning to aggregate data to give every user, employee, or shopper a custom experience.