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Use Search Metrics to Boost Sales

What should retailers measure to increase conversions and improve the customer experience through search? An ecommerce consultant and Foot Locker...
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Guest Webinar Recap: Forrester Wave for Cognitive Search – Impact on Digital Commerce

Forrester principal analyst and vice president, Mike Gualtieri, recently joined us on a webinar to discuss the results of his...
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Banks Add Chatbots to Customer Service Arsenals

Banks don’t like change, but experts agree the industry should look to AI-enabled systems to get customers loyal and happy again. Here’s why.
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What Are Question-Answering Systems?

Last year at the annual Activate conference, the line for the presentation Enriching Solr with Deep Learning for Question Answering...
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Guest Webinar Recap: Elevate Your Digital Commerce Platform with AI-Powered Search

Our RealDecoy and Lucidworks joint webinar yesterday covered a topic that I care about deeply: how to elevate digital commerce...
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Average Order Value Down? Endeca Could Be the Culprit

If you are seeing your Average Order Value (AOV) flattening or declining, and you’re still using Endeca, your search engine...
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Use Real-Time Data to Track Digital Transformation Progress

One often overlooked factor in successful digital transformation journeys is the integration and use of real-time data and analytics to...
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Search Was Everywhere at Gartner’s Digital Workplace

In Orlando, last weekend, Gartner held the first US edition of its Digital Workplace summit. Over two days, around 650...
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Lucidworks Named a Leader in The Forrester Wave: Cognitive Search, Q2 2019

According to the technology research and advisory firm Forrester, "Employees and customers have an insatiable need for information. Cognitive search...
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AI-Based Chatbot Example

When chatting with a brand, customers are looking for instantaneous answers — that's where chatbots come into play. Read more to find out how.
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How to Make Manufactures More Agile

Digital transformation has come to industry at last — with the aim of making every sort of manufacturer more agile...
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Search Is Sexy! (Again?)

You’re not taking crazy pills: Reports of the death of enterprise search are exaggerated. Search is once again in the...
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