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Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

How Neural Hybrid Search Modernizes and Evolves Your Search Maturity

Neural Hybrid Search elevates search maturity, combining the precision of keyword matching with the intelligence of AI.

Why DIY Search Solutions May Cost More Than You Think (and How to Avoid Common Pitfalls)

Discover the hidden costs of DIY search and how modern platforms can boost performance, scalability, and innovation for your business.

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4 Emerging AI Trends in Retail

Are these “AI in Retail” trends on your brand’s radar? They should be.

Why Lucidworks and ChatGPT?

We take a dive into the ways the Lucidworks Platform grounds technology like generative AI and large language models in truth.

Generative AI: A Field Guide

We take a realist’s look at the excitement around generative AI and share what brands should be focusing on.

3 Ways to Supercharge Your Advisors Investment Research

We cover a few easy ways to support investment advisors in financial services navigating their own data through search.

Employee Experience in Financial Services Depends on Search

We cover a high level overview of how search and knowledge management systems can address the pain points unique to financial services.

What Is Intranet Search and Why Is It Important?

We outline key ways intranet search benefits organizations and how they all have an impact on the bottom line.

Why Better Search Means Better Security for Financial Services

We outline the most common methods of information retrieval in financial services and how a better search solution can strengthen security around it.

The State of Relevant Search and Where It’s Going

We surveyed search practitioners to get a better understanding of how they feel about relevant search. Here's what they had to say.

Chatbots in Healthcare: 6 Use Cases

The role of chatbots is extensive in the world of healthcare. Here are six ways they can benefit hospitals and health teams.

What Do Search Abandonment and ChatGPT Have in Common?

We dive into how brands can stay ahead of changing expectations in an ever-evolving, AI-powered world.

What Is Enterprise Search and Why Is It Important?

Here’s a basic primer on enterprise search: what it is, why it needs to work, and how brands should implement it.

5 Ecommerce Predictions to Follow in 2023

A lot is expected to change this year in the world of ecommerce. Here are our biggest predictions around what brands will need to prioritize in 2023.