AI is revolutionizing the retail and eCommerce landscape, driving innovation across internal operations and customer-facing experiences. With 85% of surveyed retail and eCommerce leaders planning to increase AI investments in the next year, brands must act swiftly to stay ahead of the competition..
Key Highlights from the eTail Insights Report:
- AI Adoption is Accelerating: Retailers are investing heavily in AI, focusing on enhancing customer retention and streamlining operations.
- Expanding AI Use Cases: Emerging applications include dynamic pricing, fraud detection, AI-powered virtual try-ons, and sustainability initiatives.
- Operational Transformation: AI is reshaping supply chain logistics, inventory management, and workforce training, leading to increased efficiency and cost savings.
- Hyper-Personalization: Retailers are leveraging AI-driven recommendations to create tailored shopping experiences without compromising consumer privacy.
- Data-Driven Decision Making: AI-powered analytics are providing retailers with deep insights into consumer behavior, market trends, and operational performance.
What’s Inside the Report?
✔ The Current State of AI in Retail & eCommerce
✔ AI’s Role in Operations & Digital Shopping Experiences
✔ Key Challenges & Considerations for AI Adoption
✔ The Most Significant AI-Driven Changes Shaping the Future
Who WBR Insights Surveyed: 100 retail and eCommerce decision-makers, from C-level executives to department heads, across companies generating $100M to $10B+ in annual revenue.
AI is no longer optional—it’s the future. Download the full report now to explore the opportunities, challenges, and emerging use cases shaping the next era of retail and eCommerce.