KMWorld: Getting Fast, Actionable Insights with Intelligent Search Report 2024

Generic search experiences are hurting your bottom line. Employees waste time searching for critical information, and when they do find something relevant it’s outdated.

Intelligent search, powered by artificial intelligence, goes beyond traditional keyword matching to understand employee intent and deliver personalized results. It can tackle the toughest knowledge management challenges and scale to meet your organization’s needs, regardless of the number of employees or amount of documents.

Download this paper from KMWorld to learn about the technical underpinnings of intelligent search, including:

• Signals Boosting: Use clicks, time on page, and queries to refine search results and improve their relevance over time

• Semantic Understanding: Go beyond keyword matching to understand the meaning behind words and phrases

• Real-Time Analysis: Adapt to user behavior and trends, and reflect the latest information

By leveraging AI and a profound understanding of user behavior, organizations can craft search experiences that are incredibly intelligent, intuitive, and designed around user needs. This is the future of knowledge discovery, where search becomes an effortless extension of a user’s thought process, driving productivity, innovation, and success.