Retail Trends

Connected Experiences in a Contactless World

The COVID-19 pandemic has hit retail – especially in-person, in-store – hard. Retailers have moved investments from stores and locations to the online, digital, virtual customer experience to try and keep customers shopping, buying, and connected.

Learn the 5 trends that the world’s top brands are using to stay connected but contactless, including:

  • Why curbside pickup is more popular than ever and isn’t going away any time soon
  • How livestreaming and custom content is driving millions in sales for companies
  • What to consider when adding assisted shopping and augmented reality apps to your customer journey
  • Why these trends aren’t going away once we’re in a post-coronavirus world

Get the Report

You Might Also Like

Modern Search Experiences Are Too Slow to Launch

The expectations around digital experiences have fundamentally changed. Business stakeholders want AI-powered...

Read More

Enterprise Search Is No Longer a Feature. It Is Becoming the AI Infrastructure Layer.

The enterprise search and product discovery market is undergoing a fundamental transformation...

Read More

Agentic AI for B2B e-Commerce: The Next Evolution of Product Discovery

Traditional e-commerce experiences were built around static catalogs, keyword search, and manual...

Read More

Quick Links