Lucidworks Approved Subprocessors
last updated 4/21/2025
Lucidworks utilizes the third-party entities listed below to process personal data on behalf of our customers in accordance with the Lucidworks Data Processing Addendum.
| Subprocessor | Applicable Products | Service Provided | Headquarters Location |
|---|---|---|---|
| Amazon Web Services | Lucidworks Search (previously Managed Fusion) | Cloud Infrastructure | United States |
| Google Cloud Platform | Lucidworks Search (previously Managed Fusion) | Cloud Infrastructure | United States |
| Vespa Cloud | Lucidworks AI Lucidworks Studios |
Data Storage | Norway |
| Timescale | Lucidworks AI Lucidworks Studios |
Data Storage | United States |
| LaunchDarkly | Lucidworks AI Lucidworks Studios |
Feature Management | United States |
| Datadog | Lucidworks Search (previously Managed Fusion) Lucidworks AI Lucidworks Studios |
Log Management | United States |
| SendSafely | Business Operations | File Sharing | United States |
| Foresight Software | Business Operations | Customer Service | United States |
| Gong | Business Operations | Customer Service | United States |
| Google Workspace | Business Operations | Customer Service | United States |
| Salesforce | Business Operations | Customer Service | United States |
| Zendesk | Business Operations | Customer Service | United States |
| Zoom | Business Operations | Customer Service | United States |
| Slack | Business Operations | Messaging and Communication | United States |
| Okta | Lucidworks AI Lucidworks Studios |
Identy and Access Management | United States |