LucidworksGen AI descends into disillusionment

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Part of the mistrust in gen AI is driven by reservations about agents, says Mike Sinoway, CEO of AI-based enterprise search provider Lucidworks. The company’s 2025 State of Generative AI report found that only 6% of e-commerce firms had partially or fully deployed one agentic AI solution, with two-thirds lacking the infrastructure to make AI agents effective.

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