TE Connectivity Named Winner of Lucidworks’ 2025 Superstars of Search Business Transformation Award for Elevating the Digital Customer Experience
Global connectivity leader recognized for successfully replacing its platform and achieving double-digit improvements in search performance
SAN FRANCISCO, CA – August 19, 2025 – the leader in AI-powered search and discovery solutions, today announced that TE Connectivity, a world leader in connectors and sensors, has been named one of the winners of the 2025 Superstars of Search Awards, earning the Business Transformation Award for successful digital experience modernization.
The Challenge
TE Connectivity needed to modernize its on-site search experience by replacing its legacy platform across global websites serving millions of annual visitors. The new solution had to meet key technical requirements: real-time personalization to deliver relevant content, AI-powered refinement of search results, and long-term scalability. Just as critical, the company required a seamless migration that wouldn’t disrupt business operations or the customer experience across its vast catalog of connectivity and sensor solutions.
The Transformation
In collaboration with technology partner Lucidworks, TE Connectivity modernized its digital experience by replacing its legacy search engine with the Lucidworks Platform. This initiative represented more than a simple search enhancement—the platform now facilitates comprehensive customer engagement by intelligently presenting relevant products throughout key areas of the website, significantly enhancing overall site effectiveness.
The Results
What began as a technical search platform upgrade has evolved into a catalyst for business value, fueling consistent user engagement and measurable business impact. TE Connectivity has exceeded expectations across key performance metrics:
- Search Quality Improvement: Achieved double-digit percentage improvement on Search Quality KPIs
- Performance Target Exceeded: Surpassed goals of matching legacy system performance
- Enhanced User Engagement: Improved Search Assisted Product Intent, measuring users who visit product pages and engage with calls-to-action
- Modern Foundation: Successfully established scalable architecture for continued digital transformation
The successful transformation demonstrates how strategic technology modernization can deliver immediate performance improvements while laying a robust foundation for continued digital innovation throughout TE’s global operations.
About the Superstars of Search Awards
The Superstars of Search Awards is an annual program established by Lucidworks to acknowledge excellence in search and discovery. In its inaugural year, the awards recognize organizations that are expanding possibilities within search technology and establishing elevated industry standards.
Award recipients were chosen based on technical accomplishment, quantifiable business results, strategic integration of search as a value driver, and constructive participation within the Lucidworks client community.
About TE Connectivity
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Instagram.
About Lucidworks
Lucidworks transforms complex data into actionable insights through AI-powered search solutions. Clients achieve 391% ROI and are 2.5 times more likely to successfully deploy AI initiatives. Global leaders, including Lenovo, Morgan Stanley, and American Express, rely on Lucidworks to power digital experiences that drive business results. Learn more at Lucidworks.com.