Report: Lucidworks Named a Leader in Forrester Wave for Cognitive Search

All you need to know when evaluating vendors for product discovery, knowledge management, and customer service.

Adopt AI For Personalization Safely And Smartly To Win European Customers

When using customer data to train algorithms, European firms must prioritize and categorize their personalization techniques by assessing the risks and value of the algorithms and data used by each.

Gartner Critical Capabilities for Insight Engines

What Insight Engine Buyers Need to Know Insight Engines are powerful tools that proactively deliver insights to employees and customers, and are applicable to a variety of use cases. These tools represent an important investment for enterprises undergoing digital transformation,

The Business Impact Of Digital Experience Technology Is Profitable Growth

Because you’ve focused on your customers’ digital interactions and outcomes, your digital experience technology investments directly drive the growth and profit of your company.

Modernize Service Experiences with AI & Digital

Why AI-powered solutions are the key to continuity and customer centricity

Infographic: Deliver Personalized Experiences by Understanding Consumer Intent

The latest research into how the world’s biggest organizations are using customer intent to deliver personalized customer experiences.

Optimising Search on Retail Sites

Learn the top key features to drive conversion rates, and turn every new digital shopper into a long-term and satisfied customer.

Deliver Great Customer Service Via Relevant Content and Knowledge

Learn the seven best practices to rapidly create and retrieve relevant content for customers.

2021 Gartner Magic Quadrant for Insight Engines

After evaluating 15 vendors across completeness of vision, and ability to execute, Gartner named Lucidworks a Visionary for the second year in a row.

Connected Experiences Are Personalized Experiences

The latest research on what it takes to build connected experiences for your customers and employees.

White Paper: IDC Empowering Digital Workplace

Research by IDC has found that a typical organization employing 1,000 digital workers wastes over $5.7 million annually searching for information. AI-powered search technologies enable immediate information and data discovery, with context personalized to the individual worker. This white paper

Report: Lucidworks Named a Leader in Forrester Wave for Cognitive Search

Forrester explains how companies can drive employee engagement and customer retention with powerful cognitive search solutions.

Forrester Wave 2019 reports Lucidworks as a leader