Infographic: Deliver Personalized Experiences by Understanding Consumer Intent

The latest research into how the world’s biggest organizations are using customer intent to deliver personalized customer experiences.

Optimising Search on Retail Sites

Learn the top key features to drive conversion rates, and turn every new digital shopper into a long-term and satisfied customer.

Servicing Explosive Customer Demand With a Remote Workforce Compels Sharper Knowledge Management Practices

Learn the seven best practices to rapidly create and retrieve relevant content for customers.

Gartner: Deliver Great Customer Service Via Relevant Content and Knowledge

Learn the seven best practices to rapidly create and retrieve relevant content for customers.

2021 Gartner Magic Quadrant for Insight Engines

After evaluating 15 vendors across completeness of vision, and ability to execute, Gartner named Lucidworks a Visionary for the second year in a row.

Connected Experiences Are Personalized Experiences

The latest research on what it takes to build connected experiences for your customers and employees.

White Paper: IDC Empowering Digital Workplace

Research by IDC has found that a typical organization employing 1,000 digital workers wastes over $5.7 million annually searching for information. AI-powered search technologies enable immediate information and data discovery, with context personalized to the individual worker. This white paper

Report: Lucidworks Named a Leader in Forrester Wave for Cognitive Search

Forrester explains how companies can drive employee engagement and customer retention with powerful cognitive search solutions.

Forrester Wave 2019 reports Lucidworks as a leader

White Paper: Rules or Signals – Which is Better for Personalized Search?

How user behavior gives you the most relevant search results – instead of relying on thousands of rules.

White Paper: IDC – Better Search with Unified Information Access

IDC analysts Carrie Solinger and David Schubmehl on the next shift in search.