The State of AI in Ecommerce: 4th Annual Benchmark on Generative AI & Agent Deployments

Explore insights from our Etail Miami keynote in this on-demand PDF, featuring data from one of the most comprehensive AI benchmarking studies in the market. Learn how leading retailers and ecommerce brands are moving beyond experimentation to drive measurable impact and how AI agents are transforming product discovery, conversion, and customer experience.

Key Insights Include:

  • AI & Agent Investment – Where ecommerce and digital leaders are prioritizing spend for 2026
  • From Models to Merchandising & Agents – How top brands are deploying AI to power product discovery, search, and personalization
  • Trust & Governance – Balancing speed with accuracy, brand control, and customer trust
  • Revenue Impact – How AI is driving conversion rates, average order value, and customer lifetime value

This must-read resource equips ecommerce, digital, and CX leaders with the insights needed to turn AI into a competitive advantage.

Download the PDF to explore the full benchmark findings and actionable next steps for building AI-powered, revenue-driving experiences.

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