AI Benchmark Keynote Etail Coronado 2025

Thanks for joining the Lucidworks keynote at Etail Connect Coronado San Diego! Please enjoy our CEO’s highlight findings from our comprehensive research into how AI is transforming consumer retail experiences.

What you’ll find inside:

Investments in AI has stabilized (62% planning increases, down from 93% in 2023)
Retailers with solid foundations in their customer engagement technology convert at 5x higher rates
Detailed analysis of which retail segments are leading the charge (furniture retail leading at 55%)
Our practical agentic AI framework
Our advice for how to approach agentic AI

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