Lucidworks Neural Hybrid Search reduces null results by 91% — Learn more here

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Learn more with the latest research, trends, case studies, and analysis.

The State of Generative AI in Global Business: 2024 Benchmark Report

Lucidworks' largest study of Generative AI investment reveals a slowdown in spending, key challenges, and opportunities for businesses. Get industry-specific insights and best practices to guide your AI strategy.

Analyst Reports, Commerce, Ebooks

Lucidworks Total Economic ImpactTM Study

Why AI-Powered Solutions Are the Key to Continuity and Customer Centricity A whopping 95% of companies surveyed said that they

Analyst Reports, Customer Service

Modernize Service Experiences with AI & Digital

Why AI-powered solutions are the key to continuity and customer centricity.

Commerce, Infographics

Infographic: Deliver Personalized Experiences by Understanding Consumer Intent

The latest research into how the world's biggest organizations are using customer intent to deliver personalized customer experiences.

Commerce, Infographics

Infographic: Survive the Cyber 5

5 ways for retailers to survive the biggest and busiest shopping weekend of the year.

Case Studies, Commerce

Case Study: Death of the No Results Query

How one of the world’s top five retailers used Lucidworks Never Null to increase AOV by 28% and decrease zero results queries by 91%.

Analyst Reports, Commerce

Optimising Search on Retail Sites

Learn the top key features to drive conversion rates, and turn every new digital shopper into a long-term and satisfied customer.

Commerce, Ebooks

Retail Trends

Learn the 5 trends that the world’s top brands are using to stay connected, but contactless.

Ebooks, Workplace

Cognitive Search for the Digital Workplace

Use cognitive search to provide a rich, compelling knowledge management and enterprise search experience for your employees.

Commerce, Ebooks

Cognitive Search in Digital Commerce

Create a strategy for digital transformation that yields results at your organization.

Ebooks, Workplace

Five Key Questions to Ask About Going Digital

Is your organization embarking on digital transformation? If it feels big and overwhelming, let us help you break it down

Analyst Reports, Customer Service

Connecting Employee Experiences and Customer Experiences

How you can adapt to new customer needs, demands, and behaviors and empower the modern contact center workforce.

Analyst Reports, CXC

Connected Experiences Are Personalized Experiences

The latest research on what it takes to build connected experiences for your customers and employees.

Activate Product Discovery

Case Studies, Commerce

Activate Product Discovery (On-Demand)

Connect customers to the products they want. Predict what they'll need next.