News & Press

Stay current with Lucidworks' latest innovations, media coverage, and company milestones. Discover how our AI-powered search solutions are transforming enterprise information discovery and creating meaningful digital experiences for organizations worldwide.

After surveying 350+ tech and business leaders, a new study from Forrester Consulting commissioned by Lucidworks found that connecting employee and customer experiences is a clear path to omnichannel personalization.

img:is([sizes=auto i],[sizes^="auto," i]){contain-intrinsic-size:3000px 1500px}.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none}.wpml-ls-slot-2290,.wpml-ls-slot-2290 a,.wpml-ls-slot-2290 a:visited{background-color:#223060;color:#fff}.wpml-ls-slot-2290:hover,.wpml-ls-slot-2290:hover a,.wpml-ls-slot-2290 a:hover{color:#ed308b;background-color:#223060}.wpml-ls-slot-2290.wpml-ls-current-language,.wpml-ls-slot-2290.wpml-ls-current-language a,.wpml-ls-slot-2290.wpml-ls-current-language a:visited{color:#fff;background-color:#223060}.wpml-ls-slot-2290.wpml-ls-current-language:hover,.wpml-ls-slot-2290.wpml-ls-current-language:hover a,.wpml-ls-slot-2290.wpml-ls-current-language a:hover{color:#ed308b;background-color:#223060}.wpml-ls-slot-2290.wpml-ls-current-language .wpml-ls-slot-2290,.wpml-ls-slot-2290.wpml-ls-current-language .wpml-ls-slot-2290 a,.wpml-ls-slot-2290.wpml-ls-current-language .wpml-ls-slot-2290 a:visited{background-color:#223060;color:#fff}.wpml-ls-slot-2290.wpml-ls-current-language .wpml-ls-slot-2290:hover,.wpml-ls-slot-2290.wpml-ls-current-language .wpml-ls-slot-2290:hover a,.wpml-ls-slot-2290.wpml-ls-current-language .wpml-ls-slot-2290 a:hover{color:#ed308b;background-color:#223060}div.heateor_sssp_horizontal_sharing a{width:9% !important}div.heateor_sssp_horizontal_sharing span.heateor_sssp_svg{width:calc(100% - 1px) !important}div.heateorSsspTCBackground{width:100% !important}div.heateor_sssp_horizontal_sharing ul.heateor_sssp_ul_instance_1 li{width:9.0909090909091%}div.heateor_sssp_horizontal_sharing ul.heateor_sssp_ul_instance_2 li{width:9.0909090909091%}div.heateor_sssp_horizontal_sharing ul.heateor_sssp_ul_instance_3 li{width:10%}.heateor_sssp_button_instagram span.heateor_sssp_svg,a.heateor_sssp_instagram span.heateor_sssp_svg{background:radial-gradient(circle at 30% 107%,#fdf497 0,#fdf497 5%,#fd5949 45%,#d6249f 60%,#285aeb 90%)}.heateor_sssp_horizontal_sharing span.heateor_sssp_svg,.heateor_sssp_standard_follow_icons_container .heateor_sssp_svg{color:#fff;border-width:0px;border-style:solid;border-color:transparent}.heateor_sssp_horizontal_sharing .heateorSsspTCBackground{color:#666}.heateor_sssp_horizontal_sharing span.heateor_sssp_svg:hover,.heateor_sssp_standard_follow_icons_container .heateor_sssp_svg:hover{border-color:transparent}.heateor_sssp_vertical_sharing span.heateor_sssp_svg,.heateor_sssp_floating_follow_icons_container .heateor_sssp_svg{color:#fff;border-width:0px;border-style:solid;border-color:transparent}.heateor_sssp_vertical_sharing .heateorSsspTCBackground{color:#666}.heateor_sssp_vertical_sharing span.heateor_sssp_svg:hover,.heateor_sssp_floating_follow_icons_container .heateor_sssp_svg:hover{border-color:transparent}@media screen and (max-width:783px){.heateor_sssp_vertical_sharing{display:none !important}}@media screen and (max-width:783px){.heateor_sssp_floating_follow_icons_container{display:none !important}}.top-bar ul.menu li.parent .sub-menu li.ai-app-studio:before{background-image:url("data:image/svg+xml,%3Csvg xmlns=\'http://www.w3.org/2000/svg\' width=\'20\' height=\'20\' viewBox=\'0 0 20 20\' fill=\'none\'%3E%3Cg clip-path=\'url(%23clip0_1782_44788)\'%3E%3Cpath d=\'M17 3H3V13H17V3Z\' stroke=\'%231F66E5\' stroke-width=\'2\' stroke-linecap=\'round\' stroke-linejoin=\'round\'/%3E%3Cpath d=\'M10 17V13\' stroke=\'%231F66E5\' stroke-width=\'2\' stroke-linecap=\'round\' stroke-linejoin=\'round\'/%3E%3Cpath d=\'M7 17H13\' stroke=\'%231F66E5\' stroke-width=\'2\' stroke-linecap=\'round\' stroke-linejoin=\'round\'/%3E%3Cpath d=\'M12 8C11.12 8.41 10.41 9.12 10 10C9.59 9.12 8.88 8.41 8 8C8.88 7.59 9.59 6.88 10 6C10.41 6.88 11.12 7.59 12 8Z\' stroke=\'%231F66E5\' stroke-width=\'1.75\' stroke-linecap=\'round\' stroke-linejoin=\'round\'/%3E%3C/g%3E%3Cdefs%3E%3CclipPath id=\'clip0_1782_44788\'%3E%3Crect width=\'16\' height=\'16\' fill=\'white\' transform=\'translate(2 2)\'/%3E%3C/clipPath%3E%3C/defs%3E%3Cscript xmlns=\'\'/%3E%3C/svg%3E")}.top-bar-right{display:flex;flex:0 0 100%;position:relative}.top-bar-right form{max-width:300px;width:auto !important}.top-bar-right form input{margin-bottom:0;margin-right:0;border-radius:999px;max-width:100%;width:100%}@media screen and (min-width: 64em){.top-bar-right{flex:1 !important;justify-content:space-evenly !important}}.hover-animation{position:relative;overflow:hidden;background-color:transparent;color:#fff;border:1px solid #fff;padding:.75rem 1rem;font-size:.875rem;font-weight:500;cursor:pointer;line-height:normal;border-radius:999px;transition:color .4s ease,border-color .4s ease}.hover-animation span{position:relative;z-index:1;transition:color .4s ease}.hover-animation::before{content:"";position:absolute;top:0;left:0;width:100%;height:100%;background-color:#b3d4fc;z-index:0;transform:translateX(-100%);transition:transform .5s ease}.hover-animation.anim-in::before{transform:translateX(0%)}.hover-animation.anim-out::before{transform:translateX(100%)}.hover-animation.reset::before{transition:none !important;transform:translateX(-100%) !important}.hover-animation.text-primary span{color:#1c2140 !important}.hover-animation.text-white span{color:#fff}.hover-animation.anim-in{border-color:#b3d4fc}.hover-animation.anim-out{border-color:#fff}.hover-animation.reset{border-color:#fff !important;transition:none !important}.hover-animation:hover{text-decoration:none;color:#fff !important}.hover-animation:hover span{text-decoration:none;color:#fff !important}.hover-animation.anim-in:hover span{color:#1c2140}.hover-animation.anim-out:hover span{color:#1c2140}.topic-slider .slick-arrow{display:none !important}.side-widget{display:none}.hero-marquee.split #hero-dots-alt{display:none}@media screen and (min-width: 1024px){.side-widget{display:block}.hero-marquee.split #hero-dots-alt{display:block}}@media screen and (max-width: 1024px){.top-bar ul.menu li:hover a{max-width:fit-content}}.customers .hero-marquee h1{font-size:2.25rem;text-transform:none}.customers .hero-marquee h1 span{font-family:"Public Sans",sans-serif;display:block}.page-id-56309 #mktoForm_5173 .mktoRadioList label{display:block !important;margin-bottom:8px;white-space:normal !important}.page-id-56309 #mktoForm_5173 .mktoRadioList input[type="radio"]{margin-right:6px}.featured-section .icon{max-width:160px !important}body.post-type-archive-lw_resources .featured-section .inner a{margin-bottom:0 !important}.split-right-image{display:block}.split-right-image .row{align-items:center}.split-right-image .text-box-inner{display:flex;flex-direction:column;gap:16px;justify-content:center;align-items:center;min-height:100%}@media screen and (min-width: 768px){.split-right-image .text-box-inner{padding:60px 40px}}@media screen and (min-width: 1024px){.split-right-image .text-box-inner{padding:80px 20px}}.split-right-image .text-box-inner.floated{text-align:center}@media screen and (min-width: 1024px){.split-right-image .text-box-inner.floated{align-items:flex-start;text-align:initial;max-width:480px}}.split-right-image .text-box-inner h2{font-weight:700;font-size:32px;line-height:1.3;font-family:"Funnel Display",sans-serif;margin-bottom:0}.split-right-image .text-box-inner h3{font-weight:700;font-size:18px;line-height:1.5;font-family:"Public Sans",sans-serif;margin-bottom:0}.split-right-image .text-box-inner p{font-weight:400;font-size:16px;line-height:1.6;font-family:"Public Sans",sans-serif;margin-bottom:0}.split-right-image .text-box-inner .cta{border-radius:999px;padding:15px 24px;background-color:#1f66e5;font-weight:700;font-size:16px;line-height:1;text-align:center;cursor:pointer;color:#fff;font-family:"Public Sans",sans-serif;display:inline-block;text-decoration:none}.split-right-image .text-box-inner.text-left{align-items:flex-start;text-align:left}.split-right-image .text-box-inner.text-center{align-items:center;text-align:center}.split-right-image .text-box-inner.text-right{align-items:flex-end;text-align:right}.split-right-image .image-block{width:100%;padding:0 20px 60px;position:relative}@media screen and (min-width: 768px){.split-right-image .image-block{padding:40px}}@media screen and (min-width: 1024px){.split-right-image .image-block{padding:80px .08em 80px 0}}.split-right-image .image-block img{display:block;width:100%;height:auto;margin-top:-60px}@media screen and (min-width: 1024px){.split-right-image .image-block img{margin-top:0;margin-left:-70px}}@media screen and (min-width: 1280px){.split-right-image .image-block img{margin-left:-160px}}.split-right-image .image-std img{width:100%;height:auto;margin-top:1.5rem}@media screen and (min-width: 1024px){.split-right-image .image-std img{margin-top:0}}.wp-block-tableberg-styled-list-item figure,.wp-block-tableberg-styled-list-item img,.wp-block-tableberg-styled-list-item svg{width:24px !important;max-width:24px !important;height:24px !important;min-width:24px !important;object-fit:contain !important;margin:0 !important}.wp-block-tableberg-styled-list-item{display:flex !important;flex-direction:row !important;align-items:center !important;justify-content:flex-start !important;gap:12px !important}.wp-block-tableberg-styled-list,.wp-block-tableberg-styled-list ul,.wp-block-tableberg-styled-list li{list-style:none !important;padding-left:0 !important;margin-left:0 !important}.wp-block-tableberg-styled-list li::before,.wp-block-tableberg-styled-list-item::before{content:none !important;display:none !important}.wp-block-tableberg-block{max-width:1200px;margin:0 auto}.text-image-or-video-section{padding:2.5rem 0}@media screen and (min-width: 1024px){.text-image-or-video-section{padding:5rem 0}}h1:where(.wp-block-heading).has-background,h2:where(.wp-block-heading).has-background,h3:where(.wp-block-heading).has-background,h4:where(.wp-block-heading).has-background,h5:where(.wp-block-heading).has-background,h6:where(.wp-block-heading).has-background{padding:1.25em 2.375em}h1.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h1.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h2.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h2.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h3.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h3.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h4.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h4.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h5.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h5.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]),h6.has-text-align-left[style*=writing-mode]:where([style*=vertical-lr]),h6.has-text-align-right[style*=writing-mode]:where([style*=vertical-rl]){rotate:180deg}.is-small-text{font-size:.875em}.is-regular-text{font-size:1em}.is-large-text{font-size:2.25em}.is-larger-text{font-size:3em}.has-drop-cap:not(:focus):first-letter{float:left;font-size:8.4em;font-style:normal;font-weight:100;line-height:.68;margin:.05em .1em 0 0;text-transform:uppercase}body.rtl .has-drop-cap:not(:focus):first-letter{float:none;margin-left:.1em}p.has-drop-cap.has-background{overflow:hidden}:root :where(p.has-background){padding:1.25em 2.375em}:where(p.has-text-color:not(.has-link-color)) a{color:inherit}p.has-text-align-left[style*="writing-mode:vertical-lr"],p.has-text-align-right[style*="writing-mode:vertical-rl"]{rotate:180deg}:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#fff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,#0693e3 0%,#9b51e0 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,#7adcb4 0%,#00d082 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,#fcb900 0%,#ff6900 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,#ff6900 0%,#cf2e2e 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,#eee 0%,#a9b8c3 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,#4aeadc 0%,#9778d1 20%,#cf2aba 40%,#ee2c82 60%,#fb6962 80%,#fef84c 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,#ffceec 0%,#9896f0 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,#fecda5 0%,#fe2d2d 50%,#6b003e 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,#ffcb70 0%,#c751c0 50%,#4158d0 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,#fff5cb 0%,#b6e3d4 50%,#33a7b5 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,#caf880 0%,#71ce7e 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,#020381 0%,#2874fc 100%);--wp--preset--font-size--small:13px;--wp--preset--font-size--medium:20px;--wp--preset--font-size--large:36px;--wp--preset--font-size--x-large:42px;--wp--preset--spacing--20:.44rem;--wp--preset--spacing--30:.67rem;--wp--preset--spacing--40:1rem;--wp--preset--spacing--50:1.5rem;--wp--preset--spacing--60:2.25rem;--wp--preset--spacing--70:3.38rem;--wp--preset--spacing--80:5.06rem;--wp--preset--shadow--natural:6px 6px 9px rgba(0,0,0,.2);--wp--preset--shadow--deep:12px 12px 50px rgba(0,0,0,.4);--wp--preset--shadow--sharp:6px 6px 0px rgba(0,0,0,.2);--wp--preset--shadow--outlined:6px 6px 0px -3px #fff,6px 6px #000;--wp--preset--shadow--crisp:6px 6px 0px #000}:where(.is-layout-flex){gap:.5em}:where(.is-layout-grid){gap:.5em}body .is-layout-flex{display:flex}.is-layout-flex{flex-wrap:wrap;align-items:center}.is-layout-flex > :is(*, div){margin:0}body .is-layout-grid{display:grid}.is-layout-grid > :is(*, div){margin:0}:where(.wp-block-columns.is-layout-flex){gap:2em}:where(.wp-block-columns.is-layout-grid){gap:2em}:where(.wp-block-post-template.is-layout-flex){gap:1.25em}:where(.wp-block-post-template.is-layout-grid){gap:1.25em}.has-black-color{color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-color{color:var(--wp--preset--color--white) !important}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important}.has-black-background-color{background-color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-background-color{background-color:var(--wp--preset--color--white) !important}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important}.has-black-border-color{border-color:var(--wp--preset--color--black) !important}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important}.has-white-border-color{border-color:var(--wp--preset--color--white) !important}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important}