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New survey reveals that consumers are eager to problem-solve across multiple channels, agents see upselling as part of the job, and employees want more support for their mental health.

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AI anxiety has sent markets into a tizzy, but experts say the jitters will only ‘punish those chasing the froth’

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Coppel Named Winner of Lucidworks’ 2025 Superstars of Search Innovation Award for AI-Powered Product Discovery Enhancements

Mexican retail leader recognized for machine learning implementation that drove record El...

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Mouser Electronics Named Winner of Lucidworks’ 2025 Superstars of Search Superhero Award for Mission-Critical Search Excellence

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