Customer Service & Support

From search company to practical AI pioneer: Our vision for 2025 and beyond
CEO Mike Sinoway shares insights on AI's future, introducing Commerce Studio™ and...
Read More
When AI Goes Wrong: Real-World Fails and How to Prevent Them
Don’t let your AI chatbot sell a $50,000 Tahoe for $1! This...
Read More
Lucidworks Core Packages: Industry-Optimized AI Search & Personalization Solutions
Discover our comprehensive Core Packages that combine Analytics Studio, Commerce Studio, and...
Read More
Analytics Studio: Transform Your E-Commerce Data into Actionable Insights
Discover how Analytics Studio empowers teams to make data-driven decisions without needing...
Read More
What’s Hot: The 6 Smartest DX Approaches for 2025
Watch this on-demand webinar to discover the six smartest AI-driven DX strategies...
Read More
50 Customer Experience Trends 2025
Companies with superior CX grow revenue 5.1x faster than competitors. Discover the...
Read More
B2B Strategy Insights: B2B Customer Experience
Discover how leading B2B manufacturers and distributors are evolving their digital strategies...
Read More
Does Your CX Have a DIY Problem?
Discover the Incredible Limitations and Costly Impacts of Living with Build-It-Yourself CX...
Read More
Improve Your Digital Experience by Prioritizing Search and AI
Research shows that while 69% of consumers use search bars in online...
Read More