Infographic: Deliver Personalized Experiences by Understanding Consumer Intent

The latest research into how the world’s biggest organizations are using customer intent to deliver personalized customer experiences.

Personalization is a priority, but existing capabilities are out of touch.

Companies of all sizes agree the personalization and omnichannel solutions are a top priority. But you can’t achieve personalization without understanding customer intent. This infographic walks you through the latest research into how the world’s biggest organizations are capturing, measuring, evaluating, and acting on customer intent.

You will learn:

  • The three primary benefits using customer search to understand real-time intent.
  • How understanding intent behind real-time customer behavior allows brands to effectively personalizeexperiences.
  • The top five challenges brand leaders experinece trying to uncover customer intent.

 

Get the Analyst Report

You Might Also Like

AI agents are dominating shopping. Is your site prepared for AI-powered search?

Generative AI agents like ChatGPT are redefining product discovery. Learn how to...

Read More

From search company to practical AI pioneer: Our vision for 2025 and beyond

CEO Mike Sinoway shares insights on AI's future, introducing Commerce Studio™ and...

Read More

When AI Goes Wrong: Real-World Fails and How to Prevent Them

Don’t let your AI chatbot sell a $50,000 Tahoe for $1! This...

Read More

Quick Links