AI-Powered Search Engine for Digital Commerce

Give Your Customers Uniquely Personal Search





Trusted by Some of the World's Largest Organizations

Immediate Surge in Conversions by Global Retailer

“We absolutely saw a bump in search conversion as soon as we started implementing the more elegant search algorithms that Fusion helped us bring together”

Jacob Wagner
IT Director, Bluestem

If They Can’t Find It, They Can’t Buy It

Drawn from the latest ecommerce usability research, this ebook shows you the dozen must-have query types every product catalog search has to have. See how you stack up!

Download Ebook

12 search queries

5 Stages of Personalization Maturity

Watch the webinar to learn how you can leverage AI and machine learning to create uniquely personal customer experiences


eCommerce Customer Expectations are Changing

Amazon reports 35% of their sales come from their recommendations system.


AI-Powered Self-Service Increases Customer Happiness, Reduces Support Costs

“What we found with Lucidworks and Fusion was the ease of configuring the data so that the machine learning works, and the documentation that allowed us to start configuring our data to actually work. And that was something that was incredibly important to us, not just saying that there’s machine learning and artificial intelligence, but the level of support and the level of data that we can provide the machines to consume to make our search better.”

John Paul Sherman
Enterprise Search and Findability Manager, Red Hat

Predictive Merchandising Increases Conversions and Builds Loyalty

It’s not enough to give digital commerce shoppers a list of vague options. Our human-controlled, machine learning, ecommerce search engine platforms allow you to:


  • Offer real-time hyper-personal digital shopping experience
  • Simplify shopper engagement and purchase paths
  • Increase retention and improve customer loyalty
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Give Shoppers What They Want, When They Want It
  • Superior user experience
  • Real-time indexing and performance at scale
  • Hyper-personal relevance
  • Performance at scale

Fusion gives you:

  • Highly performant search at scale built on Apache Solr and Spark
  • Pertinent product information to increase add–to-cart
  • Capability to rapidly prototype relevance strategies
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Personalize the Shopper’s Browsing Experience
  • Hyper-personalization
  • Navigation intelligently augmented with ML
  • Ownership of your customer data, to use as you please

Fusion gives you:

  • Signal processing to auto-classify, cluster and tag new products
  • User intent prediction to optimize cross-sell, upsell, and ATC metrics
  • Automated synonym detection and spelling correction
  • Personalized recommendations and relevancy to boost loyalty and average order value
Online Shop Digital Tablet


Curate the Experience With Augmented Intelligence
  • Insights to optimize the customer journey
  • Manual relevancy tuning, where necessary
  • Predictive merchandising

Fusion gives you:

  • Precise control of the search and browse experience
  • Ability to A/B test and refine the user experience
  • Signal aggregation to display the most relevant products to each shopper

The Hyper-Personalized Digital Commerce Customer Lifecycle


As a customer starts their journey, query analysis personalizes their options leading them to specific and open-ended paths.


Simplify the purchasing path through a better use of data, self-service, customer preferences, and personalization.


Boost your digital marketing and customer service by offering user manuals, peer advice, videos and other content related to past purchases.


Customized reminders, further purchasing suggestions, and targeted offers equal higher conversions and more potential upsales.


Future browsing is tailored to prior purchases product data, offering hyper-relevant suggestions.


Help Desk

Anticipate and proactively solve problems based on accumulated user data, time of purchase, geography, demographics, and more.

Sellers that personalize customer experiences see greater levels of customer engagement
and higher retention.”

- Gartner

Learn how Lucidworks AI-powered search can boost your business.

We’re ready to get you, and your customers to the knowledge they require. Talk to us about your unique needs, and we’ll come up with the AI search and discovery solutions that fit.

Try It Now

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