Solutions > Industry > Publishing
Boost engagement, drive revenues, and innovate new products with powerful search, recommendations, and reporting.
Old search apps need regular upgrading, costly licensing, and constant maintenance – and still only give you a basic user experience. Fusion puts a modern, robust technology stack to work, enabling you to quickly add advanced features across your site including type-ahead, suggestions, recommendations, and more.
Admins of ancient apps tell us stories of thousands of business rules that require manual administration and updating. Fusion uses signal processing to capture and aggregate user behavior and other actions to constant fine-tune and refine the user experience based on topic, past query, or user preference.
Many older search apps have incomplete reporting modules that can’t tell you what content is being accessed and who is accessing it. Fusion gives you a clear view in to the real-time activity of users so you know what content is successful – and what needs to be improved. Powerful analytics ensure adherence to SLAs and other vendor or partner requirements and can correlate content access and viewing with marketing campaigns and sales initiatives to measure program effectiveness.
Connect to your existing security and authentication mechanism with the Fusion security framework
Create scheduled and ad-hoc reports and alerts based on stakeholder, brand, product, location, end-user and additional roles.
Fusion supports over 32 language packs out of the box and a framework to customize as needed.
Include hierarchical relationships and concepts for comprehensive semantic search capabilities. including conversational search for novice users.
Index over two dozen content sources including XML, JSON, HTML, PDF, databases, intranets, asset repositories, social networks, the public web and the cloud.
Enrich search results based on a user’s past queries, clickstream of similar users, and other behavior.
Provide search capabilities for keywords, synonyms, exact phrase match, ‘more like this’, suggested queries, auto-correction, and natural language processing.
Encourage deeper investigation with categorical navigation across titles and libraries.
Easily find documents with automatic tag, field, and metadata creation.
Fusion grows with you and can easily scale to billions of documents across thousands of nodes.