Customer Service

Lucidworks Platform Overview

Explore the robust offerings of the world’s most open search and discovery software platform

Lucidworks Platform Pricing

Lucidworks pricing is the industry benchmark for ease and value

AI Hub

Lucidworks-based AI solutions and Gen AI/LLM content and best practices

Lucidworks Features and capabilities (all Included)

Product Discovery

Improve search and browse experiences for customers and partners

Searchandising

Personalize and dynamically curate shopper experiences

Site Search

Accelerate relevance with the world's premier search technology

Workplace Search

Help employees be more informed and effective at their jobs

Ingest Data and Capture Signals

Prebuilt connectors to data systems, applications, and platforms

Employee Search Experience

Personalize the employee workplace search experience

Customer Service and Case Resolution

Connect agents and customers, personalize interactions

AI and Large Language Models

Composable AI and Neural Hybrid Search orchestrate sharper relevance

Search Path

Get your personalized search & AI roadmap

Lucidworks Platform Overview

Lucidworks Platform Pricing

AI Hub

Lucidworks Features and capabilities (all Included)

Product Discovery

Searchandising

Site Search

Workplace Search

Ingest Data and Capture Signals

Employee Search Experience

Customer Service and Case Resolution

AI and Large Language Models

Search Path

Solutions

Commerce

Knowledge Management

Industries

Retail

Government and Public Sector

Healthcare

B2B Commerce and Distribution

B2B Manufacturing

Financial Services

EXPLORE OUR CONTENT

Ebooks & Reports

Blog

Videos

Press

Search Path

Resources

About Lucidworks

Documentation

Careers

LucidAcademy

Contact Us

Technical Support

Customer Service – Explore

Smart Answers on Lucidworks Fusion

Are your chatbots all talk and no answers?