Lucidworks Excels Over Coveo for Enterprise Search and Workplace Search
The benefits of the Lucidworks Fusion platform vs. Coveo are profound for larger companies. Fusion will drive higher ROI and relevance and offer more deployment options. Future-proof your investment by building your search programs on the Lucidworks Fusion search platform.
Get in TouchLucidworks vs. Coveo
Hybrid SaaS
Critical for enterprise search. You choose how you want to deploy to support your data security needs Learn More
LLM Agnostic
Choose the best of any LLM to power your search Gen AI Learn More
Flexible at Every Stage
Transform and modify query and index pipelines. Learn More
Fast, Simple Indexing
Less burden and quicker to relevance with unique backend technology that accelerates indexing. Learn More
High ROI
391% ROI according to Forrester Research Total Economic Impact (TEI) report 2023. Learn More
SaaS Only
The limited deployment model stifles enterprise search success; no on-premises, private, or hybrid cloud deployment offered.
LLM Lock-in
Limited LLM selection could cap private models’ use and performance.
Beware of Potential Limitations
Agility to make changes to query and index pipelines could limit program success.
Indexing Speed
Enterprise datasets could suffer from bogged-down indexing speeds, hampering relevance.
Investment Clarity Limits
Non-composable architecture and program limitations could stifle overall ROI.
“Lucidworks’ strong platform appeals to business users and application developers…Lucidworks’ superior strategy is to offer enterprises a high-quality and customized search platform that can be leveraged both by developers and business users to deliver complex search applications.”
—Forrester, 2023
Lucidworks Delivers Superior ROI at Scale
- 6-month payback + 391% ROI lift
- $1.8 million in savings from developer reallocation
- Personnel time saved on search totaling $8.9 million
Global B2B Commerce Success
- 24% improvement in facets
- $9.5M annualized lift projection
- +5.28% sales conversion
- +3.60% average order value
- 2.35% revenue per visitor
“Lucidworks has revolutionized the way we approach search and discovery”
—David Lee, VP of Technology
Lucidworks is superior to Coveo for enterprise search in multiple use case applications, including:
Lucidworks makes workplace, knowledge management, and services search easy with these proven solutions:
- Workplace and employee search and knowledge management search
- Customer support search, gen AI chat, and call center case deflection
- Self-service portal search and gen AI chat
- Commerce/e-tail
- B2C and B2B
- Catalog search, browse, buy, and dynamic pricing
- Product discovery
- Searchandising, merchandising
Fusion Advantages
Own Your Data While Using Generative AI Securely
