Learn about ecommerce search & recommendations at Activate Product Discovery, March 18 · REGISTER NOW

Activate Customer Service

Improve self-service and agent effectiveness
Thursday, May 20, 9am-12pm PT | Virtual

Create Happier Customers (and Happier Employees)

Learn how to use search and machine learning to connect customers with support information, while enabling your agents to be more effective.

Sessions and Speakers

Jenny Gomez

Improving Agent Effectiveness

Jenny Gomez, Product Marketing Director, Lucidworks

Sathya Raghavendran

Improving Self-Service to Deflect Calls

Sathya Raghavendran, SVP Global Field Engineering, Lucidworks

Lesley Heizman

Knowledge Management for Customer Service

Lesley Heizman, Knowledge Manager, Lucidworks

Reserve Your Complimentary Pass

Don’t miss this complimentary virtual event on Thursday, May 20 to learn from experts and network with customer service innovators.