Approved Sub-Processors

Lucidworks works with industry-leading companies to deliver services to its Customers. We offer three cloud-hosted Products: Managed Fusion, Springboard, and Attivio. While these Products share no physical infrastructure, in some cases they utilize the same Sub-Processor partners, while in other cases a particular Sub-Processor is applicable to one Product only. The below listed Sub-Processors are deemed approved for the applicable Products:

Entity Name Sub-Processor’s Policy Applicable Product(s)
Google LLC https://policies.google.com/privacy Managed Fusion
Springboard
Amazon Web Services, Inc. https://aws.amazon.com/compliance/data-privacy-faq/ Managed Fusion

Attivio

Microsoft Corporation https://azure.microsoft.com/en-us/explore/trusted-cloud/privacy/ Managed Fusion
Zendesk https://www.zendesk.com/company/privacy-and-data-protection/ Managed Fusion
Springboard
Attivio
SendSafely https://www.sendsafely.com/privacy/ Managed Fusion
Springboard
Attivio
Yahoo, Inc. https://cloud.vespa.ai/en/security/whitepaper Springboard
Timescale, Inc. https://kb-managed.timescale.com/en/articles/2752445-gdpr-compliance Springboard
Catamorphic Co. https://launchdarkly.com/security/ Springboard
Okta, Inc. https://www.okta.com/privacy-policy/ Springboard