Lucidworks Approved Subprocessors
Updated February 7, 2025
Lucidworks utilizes the third-party entities listed below to process personal data on behalf of our customers in accordance with the Lucidworks Data Processing Addendum.
Subprocessor | Applicable Products | Service Provided | Headquarters Location |
Amazon Web Services | Managed Fusion | Cloud Infrastructure | United States |
Google Cloud Platform | Managed Fusion | Cloud Infrastructure | United States |
Vespa Cloud | Lucidworks AI
Analytics Studio Commerce Studio |
Data Storage | Norway |
Timescale | Lucidworks AI
Analytics Studio Commerce Studio |
Data Storage | United States |
LaunchDarkly | Lucidworks AI
Analytics Studio Commerce Studio |
Feature Management | United States |
Datadog | Managed Fusion
Lucidworks AI Analytics Studio Commerce Studio |
Log Management | United States |
SendSafely | Business Operations | File Sharing | United States |
Foresight Software | Business Operations | Customer Service | United States |
Gong | Business Operations | Customer Service | United States |
Google Workspace | Business Operations | Customer Service | United States |
Outreach | Business Operations | Customer Service | United States |
Salesforce | Business Operations | Customer Service | United States |
Zendesk | Business Operations | Customer Service | United States |
Zoom | Business Operations | Customer Service | United States |
Slack | Business Operations | Messaging and Communication | United States |
Okta | Lucidworks AI
Analytics Studio Commerce Studio |
Identy and Access Management | United States |