Articles by Dev Bhat

Blog

5 Ways Site Search Supports Content Marketing

Site search may not be on the minds of every marketing team, but it’s a key element to how your customers experience your brand online. Here’s how.
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Blog

New Survey Report: How to Connect With Consumer Electronics Lovers in 2022

Lucidworks surveyed shoppers who research and purchase consumer electronics online to understand their preferences, interests, and flexibility around supply chain shortages.
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Blog

New Survey Report: How to Delight Online Apparel Shoppers

Lucidworks surveyed consumers who shop for apparel and clothing online to understand how supply chain challenges are impacting shopper behavior.
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Blog

How A Top Travel & Leisure Brand Stepped Up Its Website Game with Lucidworks

With a goal to be the top travel and leisure company worldwide, one well-known hotel brand had to reinvent itself. Here’s how Lucidworks supported its journey.
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Blog

3 Principles for Better Customer Service Experiences in 2022

Follow these customer service strategies to make life easier for both your agents and customers in 2022.
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Blog

Protect Your Customer Service Employees with Mental Health Resources

Call center employees have a high risk of burnout during the holiday shopping season. Here’s how brands can protect the mental health of their support teams.
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Blog

What Is Smart Search and How Does It Work?

We cover what smart search is, how it can be applied in the real world, and what the table stakes are for it to be effective.
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Blog

Connected Experiences with Jess Jurva, Episode 3: Kate Purmal, Lee Epting

Acclaimed technology executives, board advisors, and executive coaches Kate Purmal and Lee Epting share their take on how connection to self allows one to show up as their best selves in work and life.
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Blog

Connected Experiences with Jess Jurva, Episode 2: Jenny Gomez, Katie Florez

During Hispanic Heritage Month, Lucidizens Jenny Gomez and Katie Florez shared their insights and personal experiences with connection to identity.
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Blog

5 Contactless Commerce Lessons for Small Retailers

Five things that small to mid-size retailers must know about contactless commerce and how technology can augment their digital strategy.
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Blog

Connected Experiences with Jess Jurva, Episode 1: Jeanette Melgarejo

During Hispanic Heritage Month, guest Jeanette Melgarejo shared her insight and thoughts on connection with identity and diversity in the workplace.
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Blog

What Is Intelligent Search and How Does It Work?

A brief overview of how intelligent search understands intent and enhances discovery.
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