General Archives | Lucidworks

Articles: General

What Do Search Abandonment and ChatGPT Have in Common?

We dive into how brands can stay ahead of changing expectations in an ever-evolving, AI-powered world.

What B2B Sellers Always Forget

B2B is in a state of immense growth potential. Here are three ways B2B sellers can optimize their digital experience for customers.

3 B2B Challenges Solved With Search

In the midst of incredible ecommerce growth, here’s how search can aid B2B ecommerce brands wanting to compete.

3 Ways Supply Chain Impacts Online Shopping Behavior

We surveyed three different industries to understand how customers feel when their favorite items are out of stock. Here's what we learned.

The Playbook for Adapting Digital Strategy Amid Uncertainty

A round-up of our best tips for adapting the digital experience when the future is unpredictable.

Let Fusion Handle Search to Get the Most Out of SharePoint

Augment Sharepoint with a flexible search platform to deliver the best knowledge management experience in the market.

What You Need To Implement Contactless Retail

Customers are more aware than ever of the cleanliness of the stores they visit. Here’s what retailers need to know to implement contactless options.

Lucidworks Appoints New CRO to Drive Connected Experiences

Chris Polishuk joins Lucidworks as chief revenue officer to guide development and market adoption of the Connected Experience Cloud.

How To Navigate the “Black Friday” of Knowledge Management

The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.

3 Things You Should Be Doing for Your Customer Support Agents

Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.

Website Search man using his laptop

Consider a New Application for AI in Retail

How companies can plan for 2021 by weaving AI and machine learning into their digital experiences.

Insight Engine Digital Commerce

Digital Commerce Creates Connections Without Contact

Tips and tricks on how to make connections and engage customers without making contact.