2020 Archives | Lucidworks

Lucidworks Digital Commerce Customers Double Cyber Five Results in 2020

From Thanksgiving through Cyber Monday, brands that rely on Lucidworks Fusion to power their ecommerce sites experienced record-breaking revenue and order numbers.

Connecting Employee and Customer Experience Delivers Business Success

Companies that connect employee experiences with customer experiences improve both, with dramatic boosts in revenue growth and customer satisfaction according to a new study.

Touchpoint Anarchy: Brands Failing To Use Data To Drive An Omnichannel Experience

See the results from the commissioned Forrester Consulting and learn what it takes to build connected experiences for your customers and employees.

Independent Study Confirms Value of Connected Experiences and Shows Path for Delivering Them to Customers and Employees

After surveying 350+ tech and business leaders, a new study from Forrester Consulting commissioned by Lucidworks found that connecting employee and customer experiences is a clear path to omnichannel personalization.

Lucidworks and Platform9 Announce Partnership to Deliver Scalable Enterprise AI Search Solutions with Kubernetes

Lucidworks partners with Platform9 to accelerate the rollout of Fusion 5 through the Lucidworks Kubernetes Service (LKS).

Intelligent Search: On-Site Search Fine-Tunes Customer Experience

New Pig selected Lucidworks’ Fusion as its search solution to fine-tune customer experience and boost revenue.

The Top 50 Women Leaders In SaaS of 2020

Chief Customer Officer Jess Jurva, featured in The Software Report’s Top 50 Women Leaders In SaaS of 2020. Recognized for her performance, fostering innovation, and transforming customer experiences at Lucidworks.

Jess Jurva: “Be Authentic”

Jess Jurva, Lucidworks chief customer officer, was featured in Thrive Global as a "Female Disruptor."

Female Disruptors: Jess Jurva of Lucidworks On The Three Things You Need To Shake Up Your Industry

Jess Jurva represents the collective voice of Lucidworks’ customers and leads the teams responsible for customer onboarding, delivery, and management. She was interviewed as part of Authority Mag's "Female Disruptor" series.

Lucidworks Announces Goop and Regeneron as the Winners of the 2020 Lucidworks Connector Awards

The winners of the second annual Lucidworks Connector Awards are Juan Paul Ramirez, CTO of Goop and Abdul Shaik, Head of Data Platform Engineering at Regeneron.

How Lenders Can Get the Most Out of Their Chatbots

Not all chatbots are created equal. Vivek Sriram, Lucidworks Chief Product Officer, shares what capabilities chatbots need to best serve financial services organizations.

Why a Better Reddit Search Experience Means a Better User Experience

Reddit has more than 430 million global users ("Redditors") monthly and over 4 billion monthly engagements from users. Learn how they transformed their search with Lucidworks Fusion.