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Online Search Drove Sales During Thanksgiving Weekend

AI search raises the bar for tailored shopping and transparency

Some of these changes could lead to a shift from AI-powered search to “search-powered AI,” said Keri Rich, vp of product at LucidWorks, which provides companies with AI search tools.

Should Online Shoppers Be Alerted to High-Stock Delivery Windows?

A survey from Lucidworks found online grocery shoppers are frustrated with the substitution process when out-of-stocks occur.

AI Concerns Grow in 2024: Data Security Tops at 46%, Costs at 43%, Accuracy at 36%

According to new research from Lucidworks, many business leaders are worried about generative AI because of a number of things.

The AI Hype Cycle: Separating Fact from Fiction

As the AI hype cycle reaches its peak, leaders need to cut through marketing fuzz to understand the real value of the technology for their business.

The Age of AI Agents: What to Know and How to Strategise

AI agents are democratising AI services for all enterprises and the way employees leverage technology.

Benefits of AI in Retail

Artificial intelligence technology is on the cusp of huge adoption and the prime reason are all the benefits AI brings to retail.

AI Loses Its Novelty, Gains Acceptance

Artificial intelligence may not yet be plumbing, but speakers at the eTail Boston 2024 conference indicated it is beyond the shiny and new stage.

Why Building a Strong Data Culture Is Key to AI Strategy

AI feeds on data, but that data must be robust and reliable. For companies, managing this process effectively isn't easy.

Nearly One in Three GenAI Projects Will Be Scrapped

Even as companies race to roll out generative AI tools to be more competitive and productive, several hurdles are leading to pilots being abandoned.

Financial Services Companies Concerned about Use of AI But Still Plan to Increase Spending

Almost half of financial services leaders had a positive view of AI in 2023. But despite this initial excitement, the implementation of planned initiatives this year has been sluggish.

Gen AI Spending Slows as Businesses Exercise Caution

High implementation costs and hallucination risks curb AI investments in 2024.