Analyze in-session shopper signals and establish preferences or affinities to re-rank products and target content on-the-fly, tailored to each unique customer. Be one step ahead of each shopper, leading them down the road to conversion, faster.
Assemble landing pages to amplify events and feature collections that deliver on-brand experiences. Flexible and easy-to-use tools enable merchandisers to build out static and dynamic landing pages featuring products, content, recommendations, and facets in ways that leverage their expert domain knowledge and creative visions.
Facets are one of the most valuable tools a shopper has to accelerate the path to purchase. Are you managing hundreds or thousands of different rules to control the facet experience across the site? Reduce the operational burden and remove friction with machine learning that presents the right facets in the right order at the right time.
Power smarter personalized recommendations with our closed-loop product discovery experience which leverages individual and aggregate shopper signals, indexed data, and intent analysis. Understand what products shoppers are interested in and why; then deliver high-intent recommendations to drive engagement and conversion.
Don’t waste your time analyzing search terms one-by-one and looking for problems to fix one-at-a-time. Leverage pre-tuned machine learning jobs and simply approve suggested solutions for low-performing queries. Let the platform take over so your team can focus their energy on more strategic brand initiatives.
Discover how different models are driving different experiences for different shoppers and incorporate signals about returned products and in-store purchases. Understand the opportunities in the product discovery funnel and deliver solutions with confidence. Configure informative reporting on experiments, product and query performance with extensibility to BI tools that puts the power in your hands.
Branded content is an essential part of the conversion equation. Easily index content and enrich the product discovery experience to retain shoppers and deliver on brand value. Whether it’s to support queries directed at FAQs, drive relevant imagery, promote blogs, or integrate how-to’s specific to that context, Lucidworks delivers in a personalized and contextually relevant way.
“We don’t have to go in and validate that the results are good; our customers are telling us the results are good.”
Marc Desormeau, Global Search Lead, Lenovo
“We’ve noticed a higher conversion rate. There’s an increase in add to carts and order value as we are continuing to serve up more relevant items to our customers.”
Aaron Veit, Director of Digital Product Management, Crate & Barrel
KÜHL offers an effortless shopping experience using segmentation and personalization backed by Lucidworks Commerce solutions.