The pandemic created a permanent shift in consumer purchasing patterns. When homes became offices, physical stores closed, and consumers looked to improve their home environments, ecommerce became a top priority for home decor retailers. If shoppers can’t find what they want, they can easily leave your site and continue their searches on your competitor’s site.
Online, the ease of finding and browsing product attributes like color, texture, or sizes becomes critical to drive conversions. And the better your product assortments answer to your shopper intent, the happier they are and the higher your AOV. To achieve all of this, you need an ecommerce solution that can connect every step of the shopper’s journey, from search, browse, and discovery to customer service.
Lucidworks ecommerce solutions are designed to make your online shopping easy and delightful. Just like how we’ve helped home decor leaders like Crate & Barrel, we can help your brand enhance the shopper experience and increase ecommerce ROI.
Connecting Shoppers with Relevant Products with Crate & Barrel
How the retailer improved online search and browse experience that led to customer retention, loyalty, and revenue growth.
Increase revenue with relevant, personalized search
Overcome short attention spans with a solution powered by machine learning that understands shopper intent and personalizes the right products at the right time based on individual preferences.
End zero results
Make it easy for shoppers to find products with natural language processing that identifies shopper intent, and populates your web pages with the perfect product assortment.
Boost AOV with smarter recommendations
Personalize your recommended product assortments with signals. Machine learning models can learn to present contextually relevant, predictive, and personalized products to every shopper, driving higher CTR, AOV, ATC, and conversions.
Empower your merchandisers
Respond to changes in buying behavior and optimize the ideal product assortment by easily tuning search results and boosting product placement. All through a low-code, intuitive user interface. They can boost, bury, pin, block, and create promotional pages for the latest seasonal decors with ease.
Handle peak traffic with ease
From Black Friday to Cyber Monday and every seasonal promotion in between, our solution dynamically scales your ecommerce operations to meet the needs of each shopper.
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