Get Smarter About Search and AI

The latest news and views on building powerful customer and employee experiences.

Generative AI: A Field Guide

We take a realist’s look at the excitement around generative AI and share what brands should be focusing on.

5 Takeaways From the World’s Largest Generative AI Study

What are the biggest interests and concerns that global leaders have about generative AI? We asked, and they answered.

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New Study: Why Brands that Connect Experiences Win

A recent Forrester study found that companies are struggling to implement omnichannel personalization. Brands that are able to connect EX with CX report greater revenue, operational efficiency, and customer satisfaction.

Website Search Google Tiffany Lewis

Don’t Fear the Cloud (or Kubernetes): Your Google Security Questions Answered

Mike Chesnut from Lucidworks and Tiffany Lewis from Google talk us through why data encryption in this new cloud-native world is more secure than ever.

Lucid Thoughts Thankgiving Day Marathon!

Stuffed with stuffing and tired of turkey? We've got two seasons - an even dozen! - of videos explaining AI, ML, and deep learning, ready to cleanse your palette.

“That’s Not What I Meant!” How Head-Tail Analysis Increases Conversions

Head-tail analysis is a machine learning technique that reveals opportunities to boost conversions and create a better customer experience.

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Enhance SQL with Search and Statistical Analysis

Dying to enhance your SQL experience? Learn how to integrate search, statistical discovery and visualizations.

Classification and Clustering Algorithms: How Do They Work?

Clustering and classification are two common machine learning methods for recognizing patterns in data. Here's how they work and how they're different.

Ecommerce Solutions Activate Scalable And Proactive

Bridge Organizational Gaps to Maximize Machine Learning

Learn how to connect business users and IT to get the most out of your machine learning investment.

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Tips from Customer Success, Training, and Support

Customer excellence, training, and support teams share advice for making the most of your Lucidworks engagement.

What is AI and How Does AI Work?

What is AI and how does it work? How is it different from machine learning or deep learning? This explainer video gives you the basic overview you need.

Digital Transformation Luke REI

Better Search Relevance at REI with SKU Availability

How REI defined product availability using SKUs to suit its primary customer base.

Intranet Search Salesforce Jake Mannix Blog

Salesforce’s Machine Learning for Smart Search

Salesforce's smart search depends on machine learning to capture users' attention. Learn what ML table stakes you need to delight customers & empower employees.

Knowledge Management System staffs

Knowledge Manager Lesley Heizman Shares Her Knowledge on Knowledge Management

Lucidworks Lesley Heizman shares how she guides organizations to build a connected experience that empowers employees and boosts productivity.