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Red Hat empowers customers to self-serve
Learn how Red Hat improved detection of the intent behind users’ queries.
Morgan Stanley creates efficiency across search, chat and voice channels
“It became very important for us to focus on the content once, because that’s where the human capital is utilized. Where that content is rendered really doesn’t matter because all those channels can be automated.”
Dipendra Malhotra, Head of Analytics, Intelligence, and Data Technologies, Morgan Stanley