Lenovo increased search-driven revenue by 95% with Lucidworks
“We don’t have to go in and validate that the results are good; our customers are telling us the results are good.”
– Marc Desormeau, Global Search Lead, Lenovo
By providing employees with a 360 degree view of people and companies with Fusion, PwC has been able to decrease call center times and increase productivity of knowledge workers.
Winner, 2019 Connector Awards
Red Hat increased customer search resolution by 311% with Lucidworks
“Customers need the option to turn to knowledge-based platforms. It puts them in the driver’s seat and gives them control.”– Manikandan Sivanesan, Principal Software Engineer, Red Hat