Articles by Sommer Antrim

Blog

Expert Recommendations to Improve the B2B Customer Experience

CDW ecommerce veteran shares how to meet and exceed B2B customer’s expectations.
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Blog

Chatbots for Self-Resolution and Happier Customers

How chatbots and conversational applications with deep learning are helping customers resolve issues faster than ever.
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Blog

Solr Streaming Expressions Enables Advanced Search and Filtering in Fitch Connect

Learn how Fitch Solutions used streaming expressions to search complex datasets.
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Blog

Tips from Customer Success, Training, and Support

Customer excellence, training, and support teams share advice for making the most of your Lucidworks engagement.
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Blog

Better Search Relevance at REI with SKU Availability

How REI defined product availability using SKUs to suit its primary customer base.
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Blog

CDW’s B2B Omnichannel Ecommerce Strategy

Lucidworks Fusion was chosen as the vehicle to move CDW search capabilities into the future. Replacing Endeca with Fusion increased KPIs dramatically.
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Blog

Lenovo’s Climb Up The Search Ladder

How Lenovo reached the intersection of serving business and customer goals using search.
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Blog

How Morgan Stanley Streamlined Content Creation and Access With Machine Learning

Create content once and use machine learning to customize it to varied access channels.
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Blog

The Rise of Handwashing Technology

How IoT supports medical staff in reducing HAIs to help flatten the curve.
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Blog

Fusion In Action Via Manning’s MEAP Program

As the big data architect for the County of Sacramento, Guy Sperry was part of the decision making team that...
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Blog

How Enforme Interactive Replaced Google Search Appliance With a Better, Faster Search App in Just Two Months

Enforme Interactive empowers non-profit medical and scientific organizations to reach strategic business goals through the use of progressive technology. The...
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Blog

Physicians Improve Patient Treatment With AllMedx and Lucidworks Fusion

For 10 years, Doug Grose, Chief Executive Officer of AllMedx, envisioned a “Google for doctors.” With extensive experience in medical...
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