Skip to Main Content
Watch session videos from ACTIVATE on demand –
Watch Now
Close Message
Toggle Mobile Menu
Toggle Dropdown
Solutions
Commerce
Customer Service
Workplace
Connected Experience Cloud
Products
Lucidworks Fusion
Lucidworks Connected Search
Never Null
Smart Answers
Customers
Company
About
Careers
Press Room
Partners
Resources
Blog
Ebooks
Events
Webinars
Videos
Training
Toggle Dropdown
Contact Us
Solutions
Commerce
Ecommerce search and personalization engine
Customer Service
Call deflection and agent effectiveness
Workplace
Enterprise search and findability
Connected Experience Cloud
Capture insights anywhere, apply them everywhere
Products
Lucidworks Fusion
Build AI-powered search and data apps
Lucidworks Connected Search
Give your website the best relevancy with an easy-to-use platform anyone can manage
Never Null
Say goodbye to zero results searches
Smart Answers
Faster self-serve for customers and contact centers
Customers
Company
About
Careers
Press Room
Partners
Resources
Blog
Ebooks
Events
Webinars
Videos
Training
Search for:
Search
Articles: Smart Answers
Blog
Chatbots for Self-Resolution and Happier Customers
How chatbots and conversational applications with deep learning are helping customers resolve issues faster than ever.
Blog
Lucidworks Smart Answers and Google DialogFlow for Chatbots
Learn how Lucidworks Smart Answers can be integrated with DialogFlow on GCP to build a more impactful self-service experience.
Blog
How to Improve Product Discovery Using Question Answering Systems
Question answering systems that power chatbots are traditionally thought of as a replacement for a support agent, but these systems can also be used for product discovery. Learn how Lucidworks uses Smart Answers to power a semantic search pipeline to improve CX.
Blog
Measuring the ROI of Conversational Apps
A quick rundown (and a final warning) on how to measure, prove, and improve the ROI of conversational apps.
Blog
Why Everyone Hates Your Chatbot (Including You)
We hate our chatbots for two main reasons: terrible answers and a terrible experience.
Blog
Lucidworks Shares the Power of Search with Google Cloud Platform Podcast
Director of AI, Product, and Cloud, Radu Miclaus talks Fusion, Smart Answers and interesting use-cases with Google Cloud Platform Podcast.
Blog
Learn How Lucidworks is Serving the Virtual Workplace
A new product to help employees self-service, continued market recognition, and a robust product roadmap pave the road ahead for Lucidworks digital workplace focus.
Blog
Webinar Recap: Smart Answers for Employee and Customer Support After COVID-19
Your questions answered on Smart Answers, including use cases and frequently asked questions.
Blog
Introducing Smart Answers for Better Employee and Customer Care
Smart Answers is a new add-on to Lucidworks Fusion that brings the power of deep learning to chatbots.
Blog
How Conversational Systems Are Changing Customer Care
Let’s examine how chatbots and other conversational systems can benefit the user experience both inside and outside your organization.
