Employee Experience | Lucidworks - Part 2

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Articles: Employee Experience

Lucidworks Experts Weigh In on the Power of Connected Experiences

Our team shared their thoughts on the five critical elements of creating a connected experience that delights customers, empowers employees, and enhances the experience for both.

Connected, Connected, Everything’s Connected

When it comes to customer support, automation can strengthen connection between the customer and employee experience.

Humans and Robots in Retail: It’s Not Us vs. Them

Automation doesn't have to be the competition.

5 Ways AI Enhances Digital Experience Platforms

Artificial intelligence gives DXPs the technology lift necessary for crafting a truly powerful digital experience.

Separating CX From EX Is Holding You Back— The Future Is Connected

Brands looking to drive revenue, efficiency, and customer satisfaction should be focusing on connected experiences.

The Playbook for Adapting Digital Strategy Amid Uncertainty

A round-up of our best tips for adapting the digital experience when the future is unpredictable.

How to Deliver Impactful Digital Commerce Experiences

Acquia and Lucidworks share tips for how to deliver meaningful and relevant digital commerce experiences that create customer connections.

What Retailers Need to Know About Curbside Pickup

Curbside pickup is here to stay, here’s four keys to make sure you get it right the first time.

How Should Banks Invest in the Digital Experience?

Learn how to interpret customers’ online behavior to understand their preferences and better cater to their needs, even if you’re not physically with them.

How To Tell Real Digital Transformation From the Posers

Frequently, companies claim (and often believe) that they have successfully executed digital transformation. But if you looked at their bottom...