Articles: Personalization

A close-up image of various construction tools spread out on a blue workbench. The tools are neatly arranged and include a hammer, saw, tape measure, level, and screwdriver. In the background, a blurred shelf holds additional tools and hardware, representing the tools needed to get back to customer experience basics.
Blog

Tired of Tech Hype? Get Back to These 7 Customer Experience Basics

These customer experience basics will actually make a meaningful impact on your bottom line. AR and VR, blockchain, and 3D models won’t help you get there.
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Senior woman with technology. Daily life at night. Solo daily life.
Blog

Gen AI Transforms Search Experiences: 4 Takeaways

Learn about the power of generative AI in shaping search experiences in 2024 and beyond.
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B2B buyer researching procurement options, with a diagram of the online purchasing process.
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Win B2B Buyers with Smarter Search and More

Elevate your B2B digital experience. Learn how search, personalization, and self-service tools win over modern B2B buyers.
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Businesswoman using laptop for ecommerce product discovery while packing vase from plastic in a cardboard box.
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3 Issues with Current Ecommerce Product Discovery

Enhancing the customer experience is the heart of product discovery. Here's the strategic approach brands should take and the technological prowess that can drive success.
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Blog

What Is Smart Search and How Does It Work?

We cover what smart search is, how it can be applied in the real world, and what the table stakes are for it to be effective.
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Christmas presents purchased through online ecommerce website as a result of a record-breaking holiday season
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Lucidworks’ Retail Insights From the Record-Breaking Holiday Season

Dedicated support empowers retail success in the ever-evolving ecommerce landscape.
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Blog

9 Must-Have Enterprise Search Features

Here’s a rundown of the top features and capabilities to consider as you research and shop for a powerful enterprise search solution.
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Blog

Is Your Ecommerce Strategy Keeping You Awake at Night?

What brands should know about optimizing and personalizing online shopping experiences for their customers.
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10 Ways to Accelerate Adobe Experience Manager (AEM) Ecommerce Outcomes With Lucidworks

Boost your ecommerce outcomes from Adobe Experience Manager with Lucidworks as a key solution.
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Blog

4 Lessons Online Shoppers Taught Us in 2021

Our consumer survey revealed surprising attitudes toward online shopping experiences. Here’s what brands should know.
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Blog

The Four Keys to Brand Loyalty for Online-First Shoppers

Digital shoppers have more options than ever before. Here are four strategies for keeping customers coming back to your digital storefront.
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Blog

Create Positive CX With Search

If they can’t find it, they can’t buy it. Learn how to generate personal, timely, and relevant search results to deliver the ultimate customer experience.
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