Articles: Blog

Blog

Moving Your Infrastructure to the Cloud is No Longer A Nice-To-Have

Cloud infrastructure presents a number of benefits to enterprise search - and to an entire tech stack. These are the most crucial to help you transform your business.
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Blog

Behind the Design of the Lucidworks Brand Refresh

A deep dive into our thought process and the meaning behind each element of the the Lucidworks brand refresh.
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Blog

3 Pillars of a Powerful B2B Ecommerce Experience

We run through the top 3 must-haves whether you’re acquiring a new B2B Ecommerce Experience platform or enhancing your existing one.
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Blog

How to Keep Shoppers Loyal

Online-only shoppers have more options available to them than ever before. Here’s how to make your brand stand out in the crowd and keep customers coming back.
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Blog

How to Capture Chatbots’ Untapped Potential

Shoppers are turning to chatbots for more than customer service. Here's how to make your chatbot the intelligent, well-rounded conversational app that consumers expect.
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Blog

The Good, the Bad and the Ugly: A History of Customer Service

Customer service has a wild history rooted in the boom of innovation that came with the Industrial Revolution. The ebbs and flows of the industry are closely tied to the economic crests and troughs of American consumerism as a whole. Join us on the journey.
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Blog

3 Guiding Principles for Digital Commerce Search in the Future

CEO Will Hayes and GM of Digital Commerce Peter Curran share insights about the state of commerce and what’s in store.
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Blog

New Survey: Online Shopping Habits of U.S. and U.K. Consumers

Shoppers in the U.S. and U.K. share how they shop online and plans for post-pandemic shopping in a new survey from Lucidworks.
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Blog

Customer Journeys Are Easy to Build with Predictive Merchandiser

Build customer journeys with Predictive Merchandiser that meet shoppers’ goals from browsing landing pages, to reviewing branded content, to clicking through recommendations.
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Blog

10 Reasons to Replace Endeca to Deliver an Enhanced Ecommerce Search Experience

Endeca hasn't been supported in years, so here's ten reasons to ditch the platform and switch to Lucidworks Fusion today.
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Blog

3 Keys to Enhance Your Online Customer Journey with AI

How artificial intelligence can deliver a personalized online experience.
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Blog

Product Discovery Is About Goals, Not Queries

How semantic vector search helps brands understand shopper’s goals.
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