Articles: Workplace

Blog

3 High-Priority Goals of the B2B Buying Journey

B2B commerce platforms should optimize the digital experience to meet research, purchase, and service goals. Learn why and how.
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Blog

How to Choose a Cognitive Search Platform

A rundown of the key features to look for when choosing a cognitive search platform and how to measure success.
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Personalize Employee Content Discovery With Lucidworks Workplace Solution

Each employee's search needs vary. Here's how Lucidworks workplace solutions personalize the employee search experience.
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Lucidworks Named a Leader in Cognitive Search by Independent Research Firm

Lucidworks is recognized as a Leader in The Forrester Wave™: Cognitive Search, Q3 2021.
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What is Cognitive Search and How Does it Work?

Learn what cognitive search is, how it works, and what to consider when looking for a cognitive search platform.
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Humans and Robots in Retail: It’s Not Us vs. Them

Automation doesn't have to be the competition.
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Separating CX From EX Is Holding You Back— The Future Is Connected

Brands looking to drive revenue, efficiency, and customer satisfaction should be focusing on connected experiences.
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Blog

Let Fusion Handle Search to Get the Most Out of SharePoint

Augment Sharepoint with a flexible search platform to deliver the best knowledge management experience in the market.
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Lucidworks Recognized in KMWorld’s 2021 Top 100

KMWorld recognizes Lucidworks knowledge management solution in their annual Top 100 in Knowledge Management list.
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How To Navigate the “Black Friday” of Knowledge Management

The key to a successful benefits season is making it easy for employees to access open enrollment information; easier said than done.
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3 Things You Should Be Doing for Your Customer Support Agents

Learn how to invest in empathy, human connection, and technology to empower more effective (and happier) customer support agents.
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Blog

Accelerate Time to Value for Information Retrieval with AI

We’ve organized the virtuous cycle of our AI and machine learning discipline to make it clear how customers can make the most of the data science innovation at their disposal.
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